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Family Building Society: Savings reviews

4.57
Based on 902 reviews, last reviewed 4th Jul 2025
335% increase in 5 star reviews
in the past 90 days
800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Assisting amateurs An amateur at taking out savings ( a bond ) via the Internet. People at the Family Bldg Soc showed great patience in guiding me through the technical... Read more Reviewed on: 4th July 2025
Beryl 's avatar
Beryl

Latest lowest rating:

1

Awful web site, too complicated to open account. Good interest rate if you can open an account. So many problems with opening an account . Web site is very poor, not displaying upload links when requ... Read more Reviewed on: 2nd July 2025
Bryan H's avatar
Bryan H

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (902)

Good service

5
Easy to contact, not just internet accounts, give loyalty rates easy to understand and clearly presented info Reviewed on: 19th February 2021

Lovely company to deal with

5
I opened a Windfall Bond with this company - they offer a great product and were very helpful and friendly with all my questions prior to and during the application process. Reviewed on: 18th February 2021

The Friendly Family Building Socity

5
I've always found the staff very friendly and helpful. Thanks Reviewed on: 21st January 2021

New-look annual savings summary

3
I very much dislike this: it means twice as much paper for my records, and the part that gives the actual details doesn't even state the year to which they relate, meaning I'd have to write this in if I tore this off to reduce the strain on my box file. (OK, that's hardly arduous, but a bit more thought would have meant I didn't have to.) Reviewed on: 8th January 2021

Windfall Bond

3
Staff are helpful. Money is safe. In keeping with most savings accounts, little return on investment. Reviewed on: 29th December 2020

Members Questionnaire

5
Their annual questionnaire shows a good grasp of what matters to members. Reviewed on: 10th December 2020

Savings with a flutter !!

4
See above !hmmmmmmmmmm......"......"....! Reviewed on: 2nd December 2020

Pretty good

4
They’re pretty good products that are well communicated. The 10k minimum is a bit high and exclusive and sadly I’ve never won. The interest is a little low... like everywhere else and their website is a little outdated. But it’s tried and tested and it works. I also really like the way they personalise their letters to me. Reviewed on: 28th November 2020

Excellent service

4
My accounts are managed on line but my experience has been that when I need to contact them they have offered great support- knowledgable, reasonably quick to resolve an issue ; and they answer the phone promptly! Reviewed on: 25th November 2020

Windfall account

4
Easy enough to open, good service, fun way to invest Reviewed on: 25th November 2020

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