Verified source
A company can partner with Smart Money People and invite their verified customers to leave a review. When they do this it’s labelled as "Verified source" on the Smart Money People website.
There are a number of automated invitation techniques available to businesses. All of which are trusted and ensure that only verified customers can leave reviews through them.
Family Building Society: Savings reviews
Based on 899 reviews, last reviewed 4th Jul 2025
328% increase in 5 star reviews
in the past 90 days800% increase in 1 star reviews
in the past 90 days
Very good and sympathetic customer care
Very good and sympathetic customer care
Reviewed on:
4th July 2025
Awful web site, too complicated to open account.
Good interest rate if you can open an account. So many problems with opening an account . Web site is very poor, not displaying upload links when requ...
Read more
Reviewed on:
2nd July 2025
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (899)
The best telephone customer service ever!
Reply from Family Building Society
Response date: 31st May 2022
So happy to be a part of this society
Reply from Family Building Society
Response date: 18th May 2022
Slow to raise the savings interest rate
Reply from Family Building Society
Response date: 17th May 2022
Cannot access online account
Reply from Family Building Society
Response date: 14th April 2022
Savings swop.
Reply from Family Building Society
Response date: 4th April 2022
Windfall Bond
Reply from Family Building Society
Response date: 4th April 2022
Very friendly help
Reply from Family Building Society
Response date: 1st April 2022
Excellent communications
Reply from Family Building Society
Response date: 14th March 2022
Inspires confidence
Reply from Family Building Society
Response date: 7th March 2022
Previously I was able to open/operate accounts by phone/post. As a comparison I can do this with Shawbrook Bank who also have higher saving rates.
Reply from Family Building Society
Response date: 2nd March 2022