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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

1
Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

First time customers

5
I sured both my labrador with them and it was no hassel at all got great cover at a great price and even got discount for been a new customer. It was a recommendation from my son who also insures his dog with them. They recently had to claim on their insurance and he said they were brilliant no issues at all and payed the bill with no argument fantastic Reviewed on: 30th July 2024

Been with insurance emporium for 8 years for pet ins...

5
Been with insurance emporium for 8 years for pet insurance,they've been brilliant every time I had to claim which was alot....quick payments made to the vets and very fair. Reviewed on: 30th July 2024

I’m a happy customer!

5
I am very happy with the services provided by the Insurance Emporium. I started paying the insurance for my cat when he was 2 years old and now he is going to be 8. I’ve never felt the need to move to another company. Reviewed on: 30th July 2024

Very easy to deal with, when we lost our dog a few y...

5
Very easy to deal with, when we lost our dog a few years ago, they were very sympathetic and took take of all the paperwork and vets fees, it was a tough time for us made a bit better by our insurers Reviewed on: 30th July 2024

Perfect from start to finish we our dog compassionat...

5
Perfect from start to finish we our dog compassionate and easy to get hold of Reviewed on: 30th July 2024

Always quick response times, never had an issue

5
Always quick response times, never had an issue Reviewed on: 30th July 2024

great company

5
All has gone well particularly the multi-pet part Reviewed on: 30th July 2024

Always there and willing to help

5
Always there and willing to help Reviewed on: 30th July 2024

When my cat was ill they were really helpful and muc...

5
When my cat was ill they were really helpful and much easier to deal with than most insurance companies. Reviewed on: 30th July 2024

Easy to manage and claim

5
Easy to manage and claim and have always had my claims accepted. Very affordable prices even after posting several claims. Reviewed on: 30th July 2024

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