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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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The Insurance Emporium Pet Insurance reviews (5994)

Very easy to find the right insurance for out kittens.

Very easy to find the right insurance for out kittens. Reviewed on: 30th July 2024

Does what it says on the tin.

Does what it says on the tin. Efficient and friendly service. Reviewed on: 30th July 2024

Fantastic customer service and excellent value polic...

Fantastic customer service and excellent value policy and price in today's market. Nothing else compares, would highly recommend! Reviewed on: 30th July 2024

Fair prices

Not had to claim BUT price rises kept sensible so stayed with them year on year Reviewed on: 30th July 2024

Easy to communicate with and fast response

Easy to communicate with to get a quote and when you need to make a claim you just print off the paperwork fill it in get your vets to fill in the rest and The Insurance Emporium either put it straight into your bank or send a cheque, so very simple Reviewed on: 30th July 2024

Fantastic

We have made a number of claims and they have always been fantastic, keeping us up to date with the process of claim and once they have made a pay out. Reviewed on: 30th July 2024

Great service and products

I've been a customer of The Insurance Emporium for several years, and have always found their pet insurance offering to be generous, value for money and offering peace of mind. Their customer service has been excellent when I have spoken with them, and they are an insurer that I would absolutely recommend to anyone. Reviewed on: 30th July 2024

Why you need Pet Insurance.

Our three legged ShiTzu got run over in the local park of all places but the vets never gave up and healed her. If the Insurance Emporium had not paid the bills so promptly we would have lost our Pet. Insurance is a must and the Insurance Emporium is a must. Reviewed on: 30th July 2024

Responsive & friendly service.

Responsive & friendly service. Great value for money. Reviewed on: 30th July 2024

Wonderful insurance company.

Wonderful insurance company. Have insured our pets with them for many years and staff are friendly, helpful and responsive. Always polite and deal with requests quickly and efficiently. Thank you. Reviewed on: 30th July 2024

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