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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Easy to set up the insurance and easy to renew.

Easy to set up the insurance and easy to renew. Very quick to process and settle claims. Our first puppy has been insurded since fist getting him at three monghs. Have now just taken a policy for our new puppy both lifetime excellent value for money. Reviewed on: 30th July 2024

Excellent value and they really care

Excellent value and they have been very helpful finding the right policy for my poodle Reviewed on: 30th July 2024

renewal cost

received my renewal which i thought was a little high so i emailed them to explain the situation with things being a bit tight at the moment and they gave me a discount on each of my pets policy's.no haggling or arguing. Reviewed on: 30th July 2024

Always friendly ,knowledgeable and helpful when you...

Always friendly ,knowledgeable and helpful when you need to ask a question. Claims are paid swiftly. Reviewed on: 30th July 2024

Kind and friendly service

Always readily available by phone. Claims settled promptly. Kind and friendly service Reviewed on: 30th July 2024

Very easy to find the right insurance for out kittens.

Very easy to find the right insurance for out kittens. Reviewed on: 30th July 2024

Does what it says on the tin.

Does what it says on the tin. Efficient and friendly service. Reviewed on: 30th July 2024

Fantastic customer service and excellent value polic...

Fantastic customer service and excellent value policy and price in today's market. Nothing else compares, would highly recommend! Reviewed on: 30th July 2024

Fair prices

Not had to claim BUT price rises kept sensible so stayed with them year on year Reviewed on: 30th July 2024

Easy to communicate with and fast response

Easy to communicate with to get a quote and when you need to make a claim you just print off the paperwork fill it in get your vets to fill in the rest and The Insurance Emporium either put it straight into your bank or send a cheque, so very simple Reviewed on: 30th July 2024

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