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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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The Insurance Emporium Pet Insurance reviews (5994)

Good Value for money

Good Value for money, We have been with them since our first pet, still going strong. During the year, when not used, we were rewarded with discount for following year unlike others who increase the primiums every year. Reviewed on: 30th July 2024

Good prices but reduced claims

Good prices, good communications but a couple of errors and delays in claims. I have also found that claims send to bee reduced to others I have used in the post Reviewed on: 30th July 2024

First time customers

I sured both my labrador with them and it was no hassel at all got great cover at a great price and even got discount for been a new customer. It was a recommendation from my son who also insures his dog with them. They recently had to claim on their insurance and he said they were brilliant no issues at all and payed the bill with no argument fantastic Reviewed on: 30th July 2024

Been with insurance emporium for 8 years for pet ins...

Been with insurance emporium for 8 years for pet insurance,they've been brilliant every time I had to claim which was alot....quick payments made to the vets and very fair. Reviewed on: 30th July 2024

I’m a happy customer!

I am very happy with the services provided by the Insurance Emporium. I started paying the insurance for my cat when he was 2 years old and now he is going to be 8. I’ve never felt the need to move to another company. Reviewed on: 30th July 2024

Very easy to deal with, when we lost our dog a few y...

Very easy to deal with, when we lost our dog a few years ago, they were very sympathetic and took take of all the paperwork and vets fees, it was a tough time for us made a bit better by our insurers Reviewed on: 30th July 2024

Perfect from start to finish we our dog compassionat...

Perfect from start to finish we our dog compassionate and easy to get hold of Reviewed on: 30th July 2024

Always quick response times, never had an issue

Always quick response times, never had an issue Reviewed on: 30th July 2024

great company

All has gone well particularly the multi-pet part Reviewed on: 30th July 2024

Always there and willing to help

Always there and willing to help Reviewed on: 30th July 2024

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