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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

great company

All has gone well particularly the multi-pet part Reviewed on: 30th July 2024

Always there and willing to help

Always there and willing to help Reviewed on: 30th July 2024

When my cat was ill they were really helpful and muc...

When my cat was ill they were really helpful and much easier to deal with than most insurance companies. Reviewed on: 30th July 2024

Easy to manage and claim

Easy to manage and claim and have always had my claims accepted. Very affordable prices even after posting several claims. Reviewed on: 30th July 2024

All easy claims in the past unlike other insurance

All easy claims in the past unlike other insurance Reviewed on: 30th July 2024

They were easy to deal with and had reasonable prices

They were easy to deal with and had reasonable prices Reviewed on: 30th July 2024

Just simply brilliant !

They are superb - deal with claims quickly and so sensitive and thoughtful when our pet died Reviewed on: 30th July 2024

Excellent service

Always answer phone excellent customer service can answer all queries easily you can decide on the cover you require making it easy to insure Reviewed on: 30th July 2024

Friendly and reliable pet insurance company

I had to claim for a major operation for my dog, it was easy to claim and it was paid out quickly. whenever I have called up to speak with a member of the team they have always been exceptionally polite and helpful. Reviewed on: 30th July 2024

Quick & efficient to process our claim

We try not to claim on our insurance but in the rare instance that we have, The Insurance Emporium have been helpful, efficient and quick to process our claim. Reviewed on: 30th July 2024

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