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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Very easy to deal with, when we lost our dog a few y...

Very easy to deal with, when we lost our dog a few years ago, they were very sympathetic and took take of all the paperwork and vets fees, it was a tough time for us made a bit better by our insurers Reviewed on: 30th July 2024

Perfect from start to finish we our dog compassionat...

Perfect from start to finish we our dog compassionate and easy to get hold of Reviewed on: 30th July 2024

Always quick response times, never had an issue

Always quick response times, never had an issue Reviewed on: 30th July 2024

great company

All has gone well particularly the multi-pet part Reviewed on: 30th July 2024

Always there and willing to help

Always there and willing to help Reviewed on: 30th July 2024

When my cat was ill they were really helpful and muc...

When my cat was ill they were really helpful and much easier to deal with than most insurance companies. Reviewed on: 30th July 2024

Easy to manage and claim

Easy to manage and claim and have always had my claims accepted. Very affordable prices even after posting several claims. Reviewed on: 30th July 2024

All easy claims in the past unlike other insurance

All easy claims in the past unlike other insurance Reviewed on: 30th July 2024

They were easy to deal with and had reasonable prices

They were easy to deal with and had reasonable prices Reviewed on: 30th July 2024

Just simply brilliant !

They are superb - deal with claims quickly and so sensitive and thoughtful when our pet died Reviewed on: 30th July 2024

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