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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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Review The Insurance Emporium: Pet Insurance now

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The Insurance Emporium Pet Insurance reviews (5994)

I had no issues making a claim for my cat.

I had no issues making a claim for my cat. The vet filled out the claim form and we received payment shortly after that. I was expecting the price of my renewal to much higher after making a claim but it was a few pounds different. Great service Reviewed on: 30th July 2024

Easy to contact easy to speak to , the insurance emp...

Easy to contact easy to speak to , the insurance emporium kept in contact with me by phone was always polite and helpful and clear and correct.the insurance emporium made payment on insurance in a reasonably good time . Thank you for being there for us. Reviewed on: 30th July 2024

No hassle experience when we had to make a claim.

No hassle experience when we had to make a claim. Reviewed on: 30th July 2024

very good and affordable will definitely recommend...

very good and affordable will definitely recommend to family and friends Reviewed on: 30th July 2024

Value for money so far

Not had to claim yet so don't have an experience yet with customer services and the claims system. Though it does seem value for money at this stage. Reviewed on: 30th July 2024

Easy to set up the insurance and easy to renew.

Easy to set up the insurance and easy to renew. Very quick to process and settle claims. Our first puppy has been insurded since fist getting him at three monghs. Have now just taken a policy for our new puppy both lifetime excellent value for money. Reviewed on: 30th July 2024

Excellent value and they really care

Excellent value and they have been very helpful finding the right policy for my poodle Reviewed on: 30th July 2024

renewal cost

received my renewal which i thought was a little high so i emailed them to explain the situation with things being a bit tight at the moment and they gave me a discount on each of my pets policy's.no haggling or arguing. Reviewed on: 30th July 2024

Always friendly ,knowledgeable and helpful when you...

Always friendly ,knowledgeable and helpful when you need to ask a question. Claims are paid swiftly. Reviewed on: 30th July 2024

Kind and friendly service

Always readily available by phone. Claims settled promptly. Kind and friendly service Reviewed on: 30th July 2024

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