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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

It ain’t meowdicore!

I insure my cat in case he gets run over or bummed. It’s insurance for when I need insurance. Reviewed on: 10th July 2024

Easy to contact & claims processed quickly

Easy to contact & claims processed quickly Reviewed on: 10th July 2024

Excellent claim handling.

Excellent claim handling. Everything was explained and handled quickly and professionally, I didn't have to ask about any stage, all done easily and rapidly. Reviewed on: 10th July 2024

They are amazing , never have an issue on my claims...

They are amazing , never have an issue on my claims and they pay so quickly, they take away the stress Reviewed on: 10th July 2024

Excellent service

My dog had to have a number of operations due to a grass seed & I got paid out without any complications. Excellent service. Reviewed on: 10th July 2024

I’ve been a customer of theirs for years, never let...

I’ve been a customer of theirs for years, never let me down. Quick on line claim forms and you can easily speak to a human on the telephone for advice. They pay out very quickly which helps especially if you pay vet bills by credit card, as you get pay out before interest is added. Yes there is a deduction but that is explained clearly and it’s not that much. The premium is very competitive to many company’s especially some of the ones that wriggle out of paying up. I’ve claimed many times and never been denied with the insurance emporium Reviewed on: 10th July 2024

Good company to deal with

They answer calls quickly. Needed to inform them of my pet's health conditions and make a claim. Call handler was friiendly, knowledgeable answered my questions and good value for money. Have recommended them to friends. Reviewed on: 10th July 2024

Reasonable priced insurance.

Reasonable priced insurance. They have settled claims promptly with no quibble Reviewed on: 10th July 2024

Very easy to navigate the website to get a quote and...

Very easy to navigate the website to get a quote and the price was brilliant. The policy itself is also great Reviewed on: 10th July 2024

I'm indebted for their help with my dog's vet bills

I found The Insurance Emporium had a good choice of policies for my dog insurance, all clearly explained and reasonably priced. I was pleased with my choice, and hoped I had chosen the necessary cover. My dog was diagnosed with cancer, and needed two operations, which was a shock. Vet bills are ridiculously expensive these days, and this was such a worry. The Insurance Emporium were fantastic. Making a claim and dealing with them was so straight forward. Their customer service team were helpful and friendly. My dog was covered for the treatment she needed, and my claim was settled quickly and without fuss. I was so relieved and grateful for their help, and am so glad I had made the right choice to have my dog insured with The Insurance Emporium. My dog is happy too, and recovering very well, bless her. Reviewed on: 10th July 2024

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