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The Insurance Emporium: Pet Insurance reviews

4.84
Based on 5,993 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

Claims dealt with promptly

5
I have been unfortunate to have to claim for my dog's operations. My claims were dealt with promptly. The only drawback was the disallowance of a large part of the vet's consultancy fee and the overnight stay charge. Reviewed on: 11th July 2024

The insurrance Emporium is alll what you expect from...

5
The insurrance Emporium is alll what you expect from an insurrance company. I cannot reccomend this company enough !, Also their customer service is very helpful, their agents are very kind and calm, you feel safe and very relaxed talking to them. Reviewed on: 11th July 2024

Reasonably priced cover - good communication and ren...

4
Reasonably priced cover - good communication and renewal quotes. Reviewed on: 11th July 2024

I have been with the business for several years and...

5
I have been with the business for several years and when I had to make a claim it was very easy and the staff were considerate which helped at a difficult time. Reviewed on: 11th July 2024

Never had any issues with pet insurance and been wit...

4
Never had any issues with pet insurance and been with them for years Reviewed on: 11th July 2024

Claims dealt with promptly.

5
Claims dealt with promptly. Easy to contact. Reviewed on: 11th July 2024

Great cover, great customer service!

5
Contact with customer service regarding 2 claims has always been excellent. Money received promptly. Great value for money and no quibbles Reviewed on: 11th July 2024

.Great customer service

5
Great value product and a real person to speak to about any queries . Reviewed on: 11th July 2024

Been great all these years

5
Been great over the years and I've never had a bad experience with them. Also very polite and so efficient with dealing with claims and queries. Reviewed on: 11th July 2024

brilliant insurance, friendly staff, great correspon...

5
brilliant insurance, friendly staff, great correspondance Reviewed on: 10th July 2024

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