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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Claims dealt with promptly.

Claims dealt with promptly. Easy to contact. Reviewed on: 11th July 2024

Great cover, great customer service!

Contact with customer service regarding 2 claims has always been excellent. Money received promptly. Great value for money and no quibbles Reviewed on: 11th July 2024

.Great customer service

Great value product and a real person to speak to about any queries . Reviewed on: 11th July 2024

Been great all these years

Been great over the years and I've never had a bad experience with them. Also very polite and so efficient with dealing with claims and queries. Reviewed on: 11th July 2024

brilliant insurance, friendly staff, great correspon...

brilliant insurance, friendly staff, great correspondance Reviewed on: 10th July 2024

Very good and communicated well

I had to make a claim for our little cat and the Insurance Emporium acted swiftly by communicating well with our vet and with myself. The balance was settled and credited to me very quickly. Reviewed on: 10th July 2024

Good support, caring and helpful

Good support, caring and helpful Reviewed on: 10th July 2024

It ain’t meowdicore!

I insure my cat in case he gets run over or bummed. It’s insurance for when I need insurance. Reviewed on: 10th July 2024

Easy to contact & claims processed quickly

Easy to contact & claims processed quickly Reviewed on: 10th July 2024

Excellent claim handling.

Excellent claim handling. Everything was explained and handled quickly and professionally, I didn't have to ask about any stage, all done easily and rapidly. Reviewed on: 10th July 2024

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