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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Inflexible customer service/communication.

1
Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficulty with emails. No call. No retry to take funds, no letter. Just cancelled the policy. Called on same day as cancellation and they wanted £10 to re in-state the policy. Reviewed on: 30th December 2024

Easy to setup and reasonable pricing

5
Easy to setup and reasonable pricing Reviewed on: 10th July 2024

Always very helpful.

5
Always very helpful. When I’ve made a claim the money is usually in my bank account within the stated time. When I’ve asked for advice it’s always given precisely. The monthly premium hasn’t increased a great deal even though I’ve claimed several times owing to our dog having Diabetes. Reviewed on: 10th July 2024

Fair pricing and quick claims payouts

5
Fair pricing and quick claims payouts Reviewed on: 10th July 2024

Great service

5
The staff are always very helpful and friendly when I have had a query and all my claims have been settled promptly Reviewed on: 10th July 2024

Very helpful customer service and value for money as...

5
Very helpful customer service and value for money as a product. Very reassuring when going through a bad illness with my cat. Reviewed on: 10th July 2024

EXCELLENT company

5
ALL of my dogs are insured with this company Reviewed on: 10th July 2024

Excellent customer service

5
My cat had a suspected tumour and when I called with queries about how to claim, the customer service agent was fantastic - she was so caring and genuinely concerned about Flossi. Reviewed on: 10th July 2024

Really quick at paying out.

5
Really quick at paying out. Great customer service. Very helpful and polite. Reviewed on: 10th July 2024

Very good value horse insurance.

4
Very good value horse insurance. No problem with claim due to an injury sustained in the field. Reviewed on: 10th July 2024

Quick and easy to get a quotation

5
Quick and easy to get a quotation and once I proceeded I received an email and my documents very quickly. Very good value for money. Reviewed on: 10th July 2024

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