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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5677 reviews)

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4.76

Based on 5,677 reviews, last reviewed 15th Jan 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very good At the moment no problem, not expensive for fees Reviewed on: 28th May 2024

Latest lowest rating:

1

I am incredibly dissatisfied with Tide and their ser... I am incredibly dissatisfied with Tide and their service. They have wasted my valuable time with unnecessary bureaucracy and a complete lack of effici... Read more Reviewed on: 15th January 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5677)

Review of the Tide, Business Banking:

This is not a bank, it is a circus!

They are spamming my inbox with usless emails about their services and offers at least twice a week. When I wrote to them asking to stop, they gave me 24 hours on a weekend to click on a dodgy link, provide a scan of my ID and other sensitive information just to CONTINUE THE CONVERSATION! Not to mention that they changed my business account details from my business name, to my personal name. May as well have a personal account. This is not a bank, it is a circus! Reviewed on: 14th October 2024

Simple, easy to use and free!

I’ve been using tide for a little over a year and find it easy to use and manage. Free business banking that is easy to access? Tide has it covered Reviewed on: 10th April 2023

Customer service

Took me more than a month to get an additional card. Id question asked very very demeaning. Reviewed on: 10th April 2023

Straight forward banking!

After trying multiple times to set up a starling account and failing after not meeting the impossible criteria I was told to come to tide. The application couldn’t have been easier or more straight forward with help when I needed. The app is excellent too and the spending notifications are so much faster than any of my other high street banking apps Reviewed on: 10th April 2023

Great bank... Easy to use

There are a couple of tweaks in the invoicing section but apart from that all is good Reviewed on: 10th April 2023

The app is great

Iv not yet had a bad experience. I had a problem upgrading and customer service sorted it via web chat Reviewed on: 10th April 2023

Simple Business Banking

As a small business and not very good with IT & Apps in general, I don't need things to be too complicated. I was with Santander beforehand and found myself constantly on the phone for ages to get them to sort out logging in problems. When I first heard of TIDE, they were in their infancy and despite my reservations about banking apps, I decided to give them a shot. The business rates were lower compared to high street banks and customer service was quick via the app rather than holding in telephone queues. They have since brought out more services including IBAN services and I am very happy at the fit between TIDE, my business and ultimately, ME! Reviewed on: 10th April 2023

Very easy and straight forward bank

Much better to work with rather than high street banks. More personalised and prompt service Reviewed on: 10th April 2023

Easy to use.

Great customer service. App a cinch to use. Reviewed on: 10th April 2023

Simplicity

Tide small business account has made keeping my business expenditure and income very clear and simple at a very reasonable cost. I would recommend without reservation Reviewed on: 10th April 2023

Good bank for small business

Good bank for small business. I appreciate that they send a lot of information on how to makes running a business easier. The main con is that the debit card is sometimes sees as a pre-paid card, which means you can't use it everywhere. Reviewed on: 10th April 2023

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