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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7847 reviews)

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4.93

Based on 7,847 reviews, last reviewed 22nd Apr 2025

115850% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer orientated I have found Triodos easy to contact by telephone, which is a major bonus over my experience with other banks. The App is very user friendly. Savings ... Read more Reviewed on: 22nd April 2025

Latest lowest rating:

2

Fee can be lower. Fee can be lower. I like their ethical and for-planet ideology but they still have the scope to be a little less expensive. Reviewed on: 22nd April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7847)

Review of the Triodos Bank, Current Account:

Really helpful customer service

On several occasions I have had to call the help line. Nothing is too much trouble - people are understanding and patient, and once when we got cut off they called me back rather than having to call again Reviewed on: 17th January 2022

Customer orientated

I have found Triodos easy to contact by telephone, which is a major bonus over my experience with other banks. The App is very user friendly. Savings rates are better than the big banks. "No hassle" is the overall feeling I have when doing my regular banking. Reviewed on: 22nd April 2025

Straightforward, ethical and approachable

Very straightforward account to use. Any queries and you can talk to real people. Regular email communications and all ethical. Reviewed on: 22nd April 2025

Good Ethical Bank

Great ethical Bank, I'd like a greater reward for my investments though Reviewed on: 22nd April 2025

Ethical, friendly and efficient.

Great customer service, always friendly and efficient. Love the app. And the most important thing is that I know my money is working ethically. Reviewed on: 22nd April 2025

Ethical banking with great customer service !

Ethical banking with great customer service ! Reviewed on: 22nd April 2025

Excellent all round service

Excellent all round service very helpful Reviewed on: 22nd April 2025

Best Bank I've ever been with!

The switch to Triodos was so easy and they helped me every step of the way. The app is refreshing and easy to use and anytime I've needed to contact them by phone or email, they reply really quickly. Great customer service where I feel valued and not just a number. Reviewed on: 22nd April 2025

A very satisfied customer

I have been a customer for quite awhile now. I find their Current Account very easy to use. Their website is easy to navigate and I find it access all the information I need - especially my bank statements. I find their banking App very helpful. This is the main way I access and use my banking account. It is easy to check what items have come into and out of my account. I find it very helpful and easy to make payments with. I am confident in using my Current Account with Tridos is their security arragements. These are very strong. Tridos regularly contact me to give me advice on how to ensure that I bank safely. I couldn't recommend Tridos enough. I am a very satisfied customer Reviewed on: 22nd April 2025

Triodos to offer an excellent and honest service

I have not had an account with Triodos very long but in that time I have found them to be excellent in customer care and information about your account, as well as what the bank is investigating in. Reviewed on: 22nd April 2025

Ver good sevice.

Ver good sevice. Easy to get hold of. Really do pay attention to customers and keeping to their eithics Reviewed on: 22nd April 2025

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