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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7952 reviews)

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4.93

Based on 7,952 reviews, last reviewed 24th Apr 2025

1919% increase in 5 star reviews

in the past 90 days

800% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Just marvellous stuff, terrific service Just marvellous stuff, terrific service Reviewed on: 24th April 2025

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7952)

Review of the Triodos Bank, Current Account:

Great service! Great ethics!

Triodos Bank has a real focus on ethical banking and leads the way in how banks should be changing for the benefit of people and planet. From my environmentally friendly debit card to my online statements. There are rarely any problems with their mobile app and online banking. When you call their phone line, you don't wait for an hour and you don't have lots of menus to press 1 for this and press 2 for that. You get through to a person! Which these days feels progressive and radical when compared to the big banks. They are clear on what they support and invest in, and don't invest in bad things for the planet. Finally, when I was concerned that someone may have been trying to scam me, their main phone line staff and their fraud team were very helpful. They actually listened to me attentively and answered my questions. They offered reassurance without being patronising. Their level of customer service is excellent. Reviewed on: 6th April 2023

It’s great to know that I’m supporting ethical and e...

It’s great to know that I’m supporting ethical and environmental projects. The app is easy to use and customer service is excellent. Reviewed on: 22nd April 2025

Great customer service and great values

It's great to know that my money is being used for positive environmental and social change. I have received great support for customer service so far too. Reviewed on: 22nd April 2025

Triodos have always been very response and professio...

Triodos have always been very response and professional when contacted. Reviewed on: 22nd April 2025

Great service and moving the dial on ethical investm...

Great service and moving the dial on ethical investment. Reviewed on: 22nd April 2025

Triodos bank is an ethical Bank, which means your mo...

Triodos bank is an ethical Bank, which means your money is being used to support positive, planet enhancing, non polluting investments.Not only that but the service is excellent, and you are able to speak with a real person whenever help is needed. I would recommend then to anyone who cares about the planet, and believes in a sustainable future. Definitely one of the good guys in the world of banking which is mainly the opposite Reviewed on: 22nd April 2025

I love this bank.

I love this bank. A bank that puts ethics above profits and does it with excellent customer services too. What a shame that ethical banking is the exception and not the norm. Well done for leading the way Triodos. Reviewed on: 22nd April 2025

Excellent, transparent banking.

Excellent, transparent banking. I've had a current account with Triodos for years & find it very easy to use, can check statements and complete transactions easily online. Triodos always provide straightforward, clear communication and excellent customer service. Reviewed on: 22nd April 2025

Happy customer

Love their ideology but would have been much better if they could fix some of the glitches in their app too Reviewed on: 22nd April 2025

recommended.

I have been with Triodos for many years and i was very pleased when I could get a debit card. I had a few problems and had to phone the bank to sort it out I got very good customer service and it was fixed i would highly recommend them Reviewed on: 22nd April 2025

Great experience so far

Feels good to support an ethical bank. Good product too Reviewed on: 22nd April 2025

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