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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7952 reviews)

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4.93

Based on 7,952 reviews, last reviewed 24th Apr 2025

2101% increase in 5 star reviews

in the past 90 days

800% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Just marvellous stuff, terrific service Just marvellous stuff, terrific service Reviewed on: 24th April 2025

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7952)

Review of the Triodos Bank, Current Account:

Great Phone Advisors

What I like most about Triodos, aside from their ethical policies, is that I can easily get through to their call centre, and whoever I speak to is always knowledgeable, polite and thorough. Sadly this is all too rare these days, so it's something I really value. Reviewed on: 17th January 2024

Intelligent, warm and excellent customer care

A very kind and patient man talked me through all of the options, ensuring I understood , and got me signed up to the App. He then tested that it worked and followed through with me until I was happy and confident. The best customer service I have received in over 40 years of banking. It made me want to carry out all of my business and investments through Triodos. Instant brand loyalty as the service was a country mile beyond other banks. Reviewed on: 22nd April 2025

Helpful.

Helpful. We moved to them when Coventry stopped with out bank account. Reliable. Good bank account , and a good saving account from that time with you. Reviewed on: 22nd April 2025

Ethical, sustainable, transparent and honest

Ethical, sustainable, transparent and honest, what more could you ask? Triodos aligns so closely with my own values and is actively working to change the sector they are in for the better, which is highly commendable. The current account app is super easy to use and the incredible design on the current account card is so representational of their great ethics and approach. Reviewed on: 22nd April 2025

I see they are fully endorsed by Ethical Consumer

I see they are fully endorsed by Ethical Consumer Reviewed on: 22nd April 2025

Positive interactions

Positive interactions whenever I've needed to call the helpline. I like that I can use a password as I'm not happy with the use of biometrics. Reviewed on: 22nd April 2025

An amazing ethical bank.

An amazing ethical bank. Customer service is amazing. It feel so personalised and they really respect me as a customer and a person. Reviewed on: 22nd April 2025

Environmental credentials are the best I know for a...

Environmental credentials are the best I know for a bank. Reviewed on: 22nd April 2025

Triodos Bank always keep informed about my Online Cu...

Triodos Bank always keep informed about my Online Current Account. They are always helpfull to me if I have any information that I need to be answered from the phone, Reviewed on: 22nd April 2025

Straightforward, efficient and impactful.

Straightforward, efficient and impactful. With many organisations it is a matter of how you are being lied to, not if. With Triodos you get exactly what they say, and all with a friendly smile. Reviewed on: 22nd April 2025

Just great!

I have banked with Triodos for many years and am really happy that I have. Not only does it feel good puttin my money to good use, but Triodos continuously improves their services and interface. Highly recommend. Reviewed on: 22nd April 2025

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