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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.92 (5538 reviews)

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4.93

Based on 5,538 reviews, last reviewed 6th Feb 2025

12800% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Great customer service Whenever I have contacted Triodos by phone the customer service has been brilliant. The mobile banking is easy to use Reviewed on: 6th February 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5538)

Review of the Triodos Bank, Current Account:

A great experience

An ethical bank whose values I share. Good customer service experienced on the occasions when I've had to contact them and website feels very secure. Reviewed on: 17th January 2023

Contribution to issues that matter most

Does all the banking stuff as well as anybody and, in addition, makes a very positive contribution to issues that really matter most - climate, sustainability, the future of our world Reviewed on: 23rd January 2025

Ethically the best. Personally supportive

Ethically the best. Inspiring aims, objectives and projects. Personally very supportive always. Reviewed on: 23rd January 2025

Love the ethics of this company and wouldn't want to...

Love the ethics of this company and wouldn't want to back with anyone else. Reviewed on: 23rd January 2025

Everything runs smoothly here

I rarely have reason to contact the bank because everything runs smoothly, but when I had a suspicious debit on my account the process was seamless. Reviewed on: 23rd January 2025

Trust worthy bank

Friendly an excellent advice given when had to call by phone! Reviewed on: 23rd January 2025

Great bank

Very friendly customer service. Triodos shows we don't need to ruin the planet in order to manage our finance. I love that they support ethical projects. Reviewed on: 23rd January 2025

Outstandingly ethical, efficient and easy to use.

I have a Triodos current account and manage it via the app, which has always been very efficient. Triodos is outstandingly the most ethical bank, which is very important for me. The only time I had to contact customer service (when I was changing to the app from a digipass) the agent was friendly, helpful, and did not make me feel rushed. Reviewed on: 23rd January 2025

Straightforward information about how they use my mo...

Straightforward information about how they use my money ethically. Very informative AGM. Open and trustworthy vibe in all dealings. Reviewed on: 23rd January 2025

Very happy with Triodos Bank

I am more than satisfied with the service Triodos Bank provides me with. I am a retired single person and I have every confidence in them. They are approachable and always helpful without making one feel like a 'small cog' in the picture! Reviewed on: 23rd January 2025

Regular online banking works well and smoothly.

Regular online banking works well and smoothly. Whenever I've needed to contact the bank I've received a prompt, polite, friendly and helpful response. Reviewed on: 23rd January 2025

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