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TSB: Business Banking reviews

1.56
Based on 57 reviews, last reviewed 15th Apr 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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2%
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71%

Latest highest rating:

4

Trustworthy bank, technology can be improved I'm generally happy with my business account at TSB. I've experienced friendly customer service, the rates and correspondence have been good. What I'd... Read more Reviewed on: 14th March 2023
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Vio17

Latest lowest rating:

1

TSP Banking’s business banking service is extremely... TSP Banking’s business banking service is extremely disappointing. They frequently threaten to freeze customer accounts without valid reasons, serious... Read more Reviewed on: 15th April 2025
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tony t

About this product

TSB business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at TSB is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of TSB business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

TSB Business Banking reviews (57)

Review of the TSB, Business Banking:

TSP Banking’s business banking service is extremely...

1
TSP Banking’s business banking service is extremely disappointing. They frequently threaten to freeze customer accounts without valid reasons, seriously disrupting customers' normal operations. This practice causes significant inconvenience and frustration. Such poor service severely damages customer trust and needs immediate improvement. Do not choose TSP – their service is terrible! Reviewed on: 15th April 2025

Does what it needs to

4
TSB's business banking does what we need from it. Reviewed on: 12th February 2016

It feels personal

5
The staff actually listen and try to help you. Relationship is built on trust. Reviewed on: 12th February 2016

Bank with massive fees for using everything

2
Don't join Tsb bank as it charging massive rates for absolutely everything! £6p/m for overdraft usage £5 a day for unplanned overdraft usage if you will keep spending you will be charged £10 a day ! Shocking ! Reviewed on: 6th February 2016

Good in general

5
TSB offer good online facilities which I most value. More face to face staff would be a bonus when I need to head into a branch. Reviewed on: 21st January 2016

Everything you need

4
TSB have everything our business has required so far. Reviewed on: 21st January 2016

Average

3
My business account moved over to TSB after the Lloyds sale. It was interesting to see lots of press about how TSB bank was going to be different, but I've seen limited change and while things generally work, this account feels average. Reviewed on: 5th June 2015

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