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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.76 (201 reviews)

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3.66

Based on 201 reviews, last reviewed 21st Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

49%

20%

19%

Latest highest rating:

4

TSB mortgage nahhh £100,000 as a deposit, a job and partner with a job. Try and get a mortgage.. not a chance. Reviewed on: 21st April 2025

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Account reviews (201)

Review of the TSB, Classic Account:

System collapse

The system collapse was bad but just managed to keep going. Nevertheless the whole organisation got behind the problem and fixed it. It was difficult - we’ll done TSB - you deserve to be a winner. Reviewed on: 7th December 2018

TSB mortgage nahhh

£100,000 as a deposit, a job and partner with a job. Try and get a mortgage.. not a chance. Reviewed on: 21st April 2025

Feedback - Good customer service, prompt.

Good customer service, prompt. Can usually sort any problems out without any trouble. Secure to use on line. Reviewed on: 5th April 2025

I have got a save and spend account which is excelle...

I have got a save and spend account which is excellent as I’m saving money without even noticing Reviewed on: 2nd April 2025

Fast & good service,

Fast good service, up-to-date, easy manage the app Reviewed on: 5th March 2025

Normal account, few issues, good app

Normal account, few issues, good app Reviewed on: 27th February 2025

£10 cashback a month for 20 transactions

I was recently offered £10 cashback a month for 3 months for doing 20 debit card transactions each month which is a good offer. Reviewed on: 23rd November 2024

Absolutely terrible!

Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code over the phone which cannot be activated for another 3 days! Exactly how do people without internet bank at tsb!!! Older people do not stand a chance Reviewed on: 29th September 2024

Good switch experience

Good switch experience to TSB - all very efficient and it's easy to use my account and manage on the app. Reviewed on: 24th August 2024

I've banked with TSB from the beginning.

I've banked with TSB from the beginning. Wheen they were joined with Lloyds. Never had an issues at all with tsb. Always so friendly when you go into the bank Reviewed on: 28th May 2024

When going in the branch deposit some cash usually t...

When going in the branch deposit some cash usually they told us to use the cash machine, so going to the branch it’s like going to any cash machine. Reviewed on: 17th May 2024

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