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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.75 (51 reviews)

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4.81

Based on 51 reviews, last reviewed 18th Feb 2025

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

Excellent bank I like United Trust Bank and the interest rates are competitive. Reviewed on: 18th February 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (51)

Review of the United Trust Bank, Personal Savings:

Very helpful staff answer any questions comprehensiv...

Very helpful staff answer any questions comprehensively and clearly. The interest rate on my fixed rate ISA was excellent Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for your review, Robert. We're happy to know that you had such great help from our customer service team when you needed it! Nick Response date: 1st February 2024

Excellent bank

I like United Trust Bank and the interest rates are competitive. Reviewed on: 18th February 2025

Excellent rates and also staff are very efficient an...

Excellent rates and also staff are very efficient and are friendly and efficient Reviewed on: 18th February 2025

UT Bank.

Usually they offer better interest rates - easy and helpful staff Reviewed on: 18th February 2025

A good choice.

UTB have a good range of savings products and offer competitive rates. I have always found their customer service to be easily contacted and very helpful. Their recent revamp of their online banking portal is a welcome improvement to my overall customer experience. Reviewed on: 18th February 2025

Transferring an existing ISA to UTB - so easy

I already had a 3-year fixed rate ISA with United Trust Bank and one of my other Fixed Rate ISAs with another provider was maturing. UTB offered a great rate and they made the process of transferring that 'old' ISA to UTB so simple and easy. I would have no doubts in recommending them to other people. Reviewed on: 18th February 2025

Great bank to for Savings accounts with good interes...

Great bank to for Savings accounts with good interest rates Reviewed on: 18th February 2025

I cannot praise them enough.

I cannot praise them enough. I called today in fact to check on the changes to ISA arrangements for the new tax year. Call was answered in less than 30 seconds, I was given immediate, precise and clear guidance on my options for multiple accounts from this April. Staff member friendly, knowledgeable and she was immediately able to help. Calls are always answered from company staff in this country, with no need for being placed on hold. I already have 3 bonds with them at present, it would be difficult to beat them on interest rate. Reviewed on: 19th March 2024

Svetoslav

For the chocolates and the same time as you are in the day you are free Reviewed on: 16th March 2024

I recently purchased a 7year ISA,giving a very tasty 5.

I recently purchased a 7year ISA,giving a very tasty 5.2% return.Setting it up was very easy and the customer service team kept me appraised of all the formalities.I felt that my money was in safe hands. Reviewed on: 8th March 2024

Reply from United Trust Bank Thank you for your review, Daz. We're happy to know that you found opening your account easy, and that you received good communication from us throughout. Nick Response date: 11th March 2024

Highly Recommended

My experience entailed excellent communication from the outset. It was easy to open an account and I felt extremely confident in terms of the security of my information. I have been very happy with the service provided and have already made recommendations to others. Reviewed on: 7th March 2024

Reply from United Trust Bank Thank you for your review, Jane. We're delighted that you found opening your account with us so easy, and that you received great communication. We're also happy to know that you have recommended us to others! Nick Response date: 11th March 2024

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