I have been a First Direct Customer for many years and remain impressed by the excellent service they provide, both for telephone baking and online. The First Direct App is very simple to use and a very convenient way of banking. Being with this bank has saved me lots of time and effort over the last few years. I have recommended First Direct to friends and family on many occasions.
Reviewed on: 7th March 2024
My experience entailed excellent communication from the outset. It was easy to open an account and I felt extremely confident in terms of the security of my information. I have been very happy with the service provided and have already made recommendations to others.
Reviewed on: 7th March 2024
Reply from
Thank you for your review, Jane. We're delighted that you found opening your account with us so easy, and that you received great communication. We're also happy to know that you have recommended us to others!
Nick
Response date: 11th March 2024
