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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (882 reviews)

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4.91

Based on 882 reviews, last reviewed 15th Apr 2025

76600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent all round. Excellent all round. Good website, easy to use. Competitive interest rates. Good communication including by post which is appreciated. Reviewed on: 15th April 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (882)

Review of the United Trust Bank, Personal Savings:

Savings customer service

I’ve been saving with them for many years now, always found then helpful whether when asking for information or help. Would say they go over and above with customer service leaving you feeling confident about saving with them. Also I found if an error is made they are quick to sort it out. Love that they reward existing customers with a better rate. Reviewed on: 25th February 2025

A modern bank with easy access to its customers

A modern bank with access on line but have retained staff who are easily available on the phone and able to answer queries with ease. Reviewed on: 15th April 2025

best bank ever

very professional, easy to bank with, excellent customer service Reviewed on: 15th April 2025

No-nonsense competence with a vg return

In my experience United Trust Bank provides no-nonsense, well-run savings products giving an excellent return Reviewed on: 15th April 2025

Excellent service that answer the phone almost immed...

Excellent service that answer the phone almost immediately not like other banks hanging on for ages. The agents you speak to you are very professional and speak very clear English. I would certainly have no hesitation to recommend them to family and friends. Reviewed on: 15th April 2025

Old fashion service

Felt I was getting a personal touch Reviewed on: 15th April 2025

Efficient and a great rate of interest

Efficient and a great rate of interest Reviewed on: 15th April 2025

Friendly customer service

Customerservice very good I was able to speak to to agent over telephone on some issues I was not clear about. Reviewed on: 15th April 2025

Customer care very good and helpfull have used them...

Customer care very good and helpfull have used them several times and cannot fault them which is rare in todays world. Reviewed on: 15th April 2025

Easy to open account

Easy to open an account with UTB and the interest rates were the highest for the product at the time. Reviewed on: 15th April 2025

United Trust Bank - A Bank you can Trust

Since my journey began with United Trust Bank all I can say is my experience has been exceptional. The customer service has been welcoming and flawless, always helping me with queries to a superb standard. Their savings rates are very attractive compared to other Banks. I am so happy that I chose United Trust Bank for my savings. Reviewed on: 15th April 2025

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