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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

15% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

Variable interest.

The interest rates are of a good standard. Reviewed on: 25th February 2025

A bank that is there to speak to.

Always available particulary someone there to speak to. Reviewed on: 25th February 2025

Excellent rates of interest and customer service alw...

Excellent rates of interest and customer service always helpful on the telephone. Reviewed on: 25th February 2025

Very reliable service, and excellent customer service.

Very reliable service, and excellent customer service. Reviewed on: 25th February 2025

Good saving rates and customer service

Good saving rates and customer service Reviewed on: 25th February 2025

Good place to put your savings

I found it very easy to set up an ISA by transferring funds from other providers. The rate of interest was more than other offers I received and the website was plain sailing even for someone like me in their 70s. Reviewed on: 25th February 2025

Trustworthy, good interest

good deals, efficient company, easy to set up . trustworthy Reviewed on: 25th February 2025

Really Good Savings Account Provider

I've had a number of fixed term savings bonds with UTB. They've made it easy to keep track. They communicate well and have shown remarkable sense in my dealings with them e.g. I applied for a bond at a particular interest rate but in the short time between application and their confirmation of the account, the interest rates went up. They automatically gave me the new higher rate than shown on my application. They are a straight forward, no nonsense, understandable savings provider and I have recommended them to others. Reviewed on: 25th February 2025

nothing to add.

nothing to add. service,as expected. Reviewed on: 25th February 2025

Interest rates are regularly best in class

Interest rates are regularly at, or near, best in category for ISAs and non-ISA FRBs. Customer service as good as the other banks, easily. Reviewed on: 25th February 2025

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