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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

5% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (983)

Couldn’t be more straightforward.

Having previously held various savings accounts with UTB, currently I have two fixed term bonds and have always found them to offer competitive interest rates. The opening process is straightforward and information provided by the bank simple, easy to understand and relevant. I would have no hesitation recommending UTB to friends and family. Reviewed on: 25th February 2025

Customer service was excellent.

Customer service was excellent. Clear, concise and very helpful. Issue was resolved without needing any kind of secondary or tertiary pursuit. Reviewed on: 25th February 2025

Great rates,

Great rates, easy to use website Reviewed on: 25th February 2025

Easy to use and Fast service with great products and...

Easy to use and Fast service with great products and rates Reviewed on: 25th February 2025

Excellent rates customer efficient extremely helpful

Excellent rates customer efficient extremely helpful Reviewed on: 25th February 2025

Excellent bank.

This bank has been consistently good for product value and customer service. Their online banking portal is very simple to use especially the new version. I have recommended this bank recently and will continue to do so. Reviewed on: 25th February 2025

Great Bank

I have been United Trust Bank for2/1/2 years and they have been excellent Reviewed on: 25th February 2025

Best decision made

From the moment we decided to invest with UTB, it was easy and customer service was very helpful Reviewed on: 25th February 2025

I did have problems which were resolved to my satisf...

I did have problems which were resolved to my satisfaction Reviewed on: 25th February 2025

Good interest rates in a very competitive market.

Good interest rates in a very competitive market. No problem in reinvesting my savings and will continue to do so on this basis Reviewed on: 25th February 2025

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