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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (886 reviews)

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4.91

Based on 886 reviews, last reviewed 16th Apr 2025

76900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Highly competitive interest rates Always offer above average interest rates and excellent customer service. Would save more with them if it was not for the FSCS protection limit Reviewed on: 16th April 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (886)

Review of the United Trust Bank, Personal Savings:

Telephone customer service

I have both savings and isa products. I’m nervous opening accounts online and making initial lodgements but I was able to phone receiving pleasant and helpful assistance. They also followed this up with informing me on receiving my initial lodgements. Reviewed on: 2nd April 2025

Happy customer.

Always reply promptly ( next day) in a meaningful way and not by standard acknowledgement. Also complete complex instructions with accuracy. Plus excellent communications . Reviewed on: 15th April 2025

UTB Uncomplicated Trustworthy Benevolent

Accounts are easy to manage. UTB keeps me well informed about my savings. UTB Uncomplicated Trustworthy Benevolent Reviewed on: 15th April 2025

Great communication great rates

Had a question after I opened an ISA it was answered promptly also found the rates really good easy to understand and great communication Reviewed on: 15th April 2025

Excellent in all areas.

Excellent in all areas. Very helpful and competitive rates. Reviewed on: 15th April 2025

A modern bank with easy access to its customers

A modern bank with access on line but have retained staff who are easily available on the phone and able to answer queries with ease. Reviewed on: 15th April 2025

best bank ever

very professional, easy to bank with, excellent customer service Reviewed on: 15th April 2025

No-nonsense competence with a vg return

In my experience United Trust Bank provides no-nonsense, well-run savings products giving an excellent return Reviewed on: 15th April 2025

Excellent service that answer the phone almost immed...

Excellent service that answer the phone almost immediately not like other banks hanging on for ages. The agents you speak to you are very professional and speak very clear English. I would certainly have no hesitation to recommend them to family and friends. Reviewed on: 15th April 2025

Old fashion service

Felt I was getting a personal touch Reviewed on: 15th April 2025

Efficient and a great rate of interest

Efficient and a great rate of interest Reviewed on: 15th April 2025

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