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Vanquis : Credit Card reviews

Name: Credit Card
Rating: 4.52 (480 reviews)

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4.50

Based on 480 reviews, last reviewed 26th Feb 2025

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

78%

11%

Latest highest rating:

5

Nothing too much trouble always willing to listen. Nothing too much trouble always willing to listen. Ability to provide me with an option,always. I would recommend to anyone. I'm in control of my cred... Read more Reviewed on: 26th February 2025

Latest lowest rating:

1

Irresponsible lenders!!! Stay away!!! Now… where do I start… I think Vanquis is an irresponsible lender and I urge any of their 1.7 million customers, who have a slightest doubt about the... Read more Reviewed on: 8th February 2025

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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Vanquis Credit Card reviews (480)

Review of the Vanquis, Credit Card:

Vanquis are unable to fix their mistakes

Took too much from my account so agreed to refund 1500. Only 500 appeared in my account so called back and they apologised and refunded £1000. They took £1500 off my card which was right but then took another £1000. Id paid off card then to close it down as never want to deal with them again. (Communication is dreadful- they hang up constantly and never call back as promised) so now have a debt showing that I don’t owe and spent over 40 hours on phone trying to sort. Complaint promised some update within 28 days but on day 29 and nothing. Manager on phone advised my bank was to blame as they recalled payments which didn’t exist. My bank knows nothing but they won’t provide references or any info that would aid an investigation. Utterly disgraceful and cruel company. Now being told 8 weeks before they have to respond despite them admitting fault in mistaking 1500 for 500. Apparently have no checks in place to make sure things balance Reviewed on: 31st January 2024

Amazing - so easy to sort and contact

Amazing - so easy to sort and contact Reviewed on: 3rd May 2024

Very reliable service,and very helpful to use

Very reliable service,and very helpful to use Reviewed on: 3rd May 2024

Always great communication very helpful

Always great communication very helpful Reviewed on: 3rd May 2024

I have no problem with my credit card after 3 years .

I have no problem with my credit card after 3 years . Thabkyou Reviewed on: 3rd May 2024

Service came when I needed it.

Service came when I needed it. I hope my credit value is reviewed quickly. Reviewed on: 3rd May 2024

GROUNDBREAKING

GOOD CREDIT TERMS INFORMATIVE HELPFUL CUSTOMER SERVICES Reviewed on: 3rd May 2024

Default on a bank loan and credit card

In 2015 I was experiencing some financial problems and had to default on a bank loa.n and credit card but I was able to clear those debts in 2017 and after a few years of controlling my finances Banquis were the only credit card company offering me a chance to rebuild my credit rating Reviewed on: 2nd May 2024

Happy with the easy to use app.

Happy with the easy to use app. This card can be used on Apple Pay. Reviewed on: 2nd May 2024

I have been with Vanquis credit card for almost 10 y...

I have been with Vanquis credit card for almost 10 years now, and I have at no time had any cause of disappointment and dissatisfaction with Vanquis credit card. They are reliable and trusted. Happy to recommend you. You will have no regret. Reviewed on: 2nd May 2024

The credit approval process was seamless and card ar...

The credit approval process was seamless and card arrived on time. The activation was also quite easy and very customer friendly. Reviewed on: 2nd May 2024

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