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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.17 (261 reviews)

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3.98

Based on 261 reviews, last reviewed 21st Apr 2025

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

65%

15%

13%

Latest highest rating:

5

Virgin Money Cash ISA I have had a Cash ISA with Virgin Money for 3 years now. The interest rate is very good for an easy access account. Customer Service is also very good... Read more Reviewed on: 21st April 2025

Latest lowest rating:

1

opened a virgin money ISA unable to transfer funds... opened a virgin money ISA unable to transfer funds from my virgin current A/C to ISA account despite spending about 3 hrs over 2 days on the phone ... Read more Reviewed on: 9th April 2025

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Cash ISA reviews (261)

Review of the Virgin Money, Cash ISA:

Need more branches

Hard to get on line then difficult to speak to anyone Reviewed on: 26th February 2025

Dreadful complain handling

They made mistakes transferring an ISA due to problems with their data and were unhelpful identifying and correcting the problem, costing me time and interest. Now over 8 months since I complained. It seems they made a decision behind closed doors three months ago but to date refuse to tell me what it was. Resorted to ombudsman in the end, but, customer service aside, cannot think this is an efficient way to run a company. I won't use them again as they don't seem to be able to run basic processes. Reviewed on: 18th April 2023

VIRGIN brilliant ISA Rates!

If you are an existing Virgin Bank customer (includes Clydesdale Bank) then there are some high paying short term cash ISAs available that are market leading and well worth a look. I have always found banking with them very straightforward & their staff are friendly and helpful too. Give them a try, you won't be disappointed! Reviewed on: 6th April 2023

Ok

Basic cash Ids fixed term safe money Reviewed on: 5th April 2023

Sum grate offers if you have a bank account with them

Ok bank rate and some good saving accounts . Reviewed on: 5th April 2023

2 Year Fixed ISA

Easy, secure and fantastic rates Reviewed on: 3rd April 2023

Phone answering problems

Waited on the phone then asked them to phone me back then when they did they cut me off straight away Reviewed on: 3rd April 2023

Great ISA provider

Simple to open and easy to access Reviewed on: 3rd April 2023

Great Transfer Service

A lot of the ISA transfers are automated online, saving a lot of time and form filling. Reviewed on: 28th March 2023

Easy to open

Very easy to apply and open the ISA with related current account. Paying competitive interest Reviewed on: 27th March 2023

Awful, proof ids wont sort, no customer services

Id proofs wont sort, customer services wont answer phone, just ended up clising app fir isa and going elsrwhere, sirted in 5 mins Reviewed on: 21st March 2023

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