Smart Money People Logo

Virgin Money: Credit Cards reviews

3.72
Based on 785 reviews, last reviewed 27th Jan 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
19%

Latest highest rating:

5

Virgin Money Credit Card Clear guidance and easy to use app. Very good terms and good transfer rates and 0% interest period. I would definitely use Virgin Money again. Helpful... Read more Reviewed on: 27th January 2025
Louisa W's avatar
Louisa W

Latest lowest rating:

1

If you have a credit card and an an app but are lock... If you have a credit card and an an app but are locked out of your account they are not open 24/7 to unlock your app, not even on a Sunday. If u are i... Read more Reviewed on: 5th January 2025
Sandy P's avatar
Sandy P

About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Do you have a Virgin Money credit card? If you do then you can help other customers make good financial decisions by leaving a Smart Money People review.

Virgin Money Credit Cards reviews (785)

Review of the Virgin Money, Credit Cards:

Good cashback perk

4
Cashback perk can be very advantageous if used smartly. Email newsletter is good with offers and competitions. Managing through phone isn’t the easiest as some competitors - no app with iphone finger scan. Reviewed on: 19th November 2018
Reply from Virgin Money Hello James, thanks for sharing your feedback. We'll update our customer in regards to an app as soon as we have any news. Thanks, Lindsay. Response date: 22nd November 2018
Virgin Money Logo
Virgin Money

Great financial company

5
Virgin are fantastic to deal with. Excellent online portal, looks very secure and easy to navigate. With Virgin your made to feel special. Their products are very competitive. Reviewed on: 30th January 2019

I am made to feel valued

5
With Virgin you are made to feel valued. Thry provide a financial solution at a fair price, offering great products that help people like me. Reviewed on: 30th January 2019

Great service

5
Got approved for these cards straight away. If you have any issues they respond very quickly and are very helpful. The offers on 0% are great too. Reviewed on: 29th January 2019

Bravo

5
Excellent friendly proactive team Reviewed on: 28th January 2019

Peace of mind

5
Always incredibly helpful on the telephone Polite friendly and proactive When my card was cloned they couldn’t do enough to reassure and help me excellent customer service Reviewed on: 28th January 2019

Great Service

5
Great online service and rates for various cards. Reviewed on: 28th January 2019

Easy To Deal With

5
Found Virgin Money brilliant to deal with, both by phone and online Reviewed on: 28th January 2019

Easy To Deal With

5
I'm a new customer and I have moved around the usual providers but it has been a joy to deal with Virgin Reviewed on: 28th January 2019

Web site incomplete

3
Nothing on my account allowing me to activate my new card Reviewed on: 28th January 2019
Reply from Virgin Money Thanks for your feedback Will, if you'd like us to take a look just email your details over to [email protected]. If it helps, you can always look to activate your new card by giving our Credit Card team a quick call. Thanks, Jane Response date: 29th January 2019
Virgin Money Logo
Virgin Money

very reliable quick and easy help from customer service and more offers

5
friendly card service provider I recommended to everyone to have virgin money card Reviewed on: 28th January 2019

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Virgin Money has a range of products available. Check the ratings of each product to find the right one for you. View all products