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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (787 reviews)

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3.70

Based on 786 reviews, last reviewed 10th Feb 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Virgin Money Credit Card Clear guidance and easy to use app. Very good terms and good transfer rates and 0% interest period. I would definitely use Virgin Money again. Helpful... Read more Reviewed on: 27th January 2025

Latest lowest rating:

1

Please don’t use This card My card got hacked so I cancelled the card. Asked for a new card to be sent out . Card was sent to the wrong address, when I contacted them to ask whe... Read more Reviewed on: 10th February 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Do you have a Virgin Money credit card? If you do then you can help other customers make good financial decisions by leaving a Smart Money People review.

Virgin Money Credit Cards reviews (787)

Review of the Virgin Money, Credit Cards:

Good cashback perk

Cashback perk can be very advantageous if used smartly. Email newsletter is good with offers and competitions. Managing through phone isn’t the easiest as some competitors - no app with iphone finger scan. Reviewed on: 19th November 2018

Reply from Virgin Money Hello James, thanks for sharing your feedback. We'll update our customer in regards to an app as soon as we have any news. Thanks, Lindsay. Response date: 22nd November 2018

tHE bEST

Great service, great deals and treatment of existing customers. Very very impressed Reviewed on: 11th January 2019

Terrible experience

Avoid at all cost and do not trust them. Terrible customer service. Reviewed on: 10th January 2019

Reply from Virgin Money Thanks for getting in touch Alexy, so I can look into this further for you can you email your postal address and best contact number to [email protected]? Thanks, Jane Response date: 11th January 2019

Quick process, best deal

Best deal on 0% interest. Excellent online set up. Easy and fast application process. Reviewed on: 10th January 2019

Brilliant Service

I’ve been very happy with the service I’ve had from Virgin. Easy to deal with, helpful, good rates would happily recommend to my friends. The website is easy to browse and full of helpful hints. Reviewed on: 10th January 2019

Worst card ever - I implore you not to take one out.

Dreadful customer service. Don't do what they say they will do. Confusing rates and offers. All in all the worst decision I have ever made. Treat customers like numbers and not people. Reviewed on: 10th January 2019

Reply from Virgin Money Hi there, we'd be more than happy to take a look into this for you. Can you email your details to [email protected]? Thanks, Jane Response date: 11th January 2019

Excellent service

Excellent service. Online statements ect. are good. Would be useful if there was an phone app as well. Reviewed on: 10th January 2019

Excellent service

This Bank has excellent customer service and an easy online banking app Reviewed on: 10th January 2019

Purple Virgin, The Prince of Credit Cards

My application was sympathetically received and approved. Virgins excellent Internet Site shows all your details, history and further offers on your screen when ever you wish to view it. I have had a good experience here and am confident that will continue. Reviewed on: 9th January 2019

Thinking for the customer

My Virgin Card was quick to apply for and offered the best interest free purchase period on the market, which is what I wanted the card for. The web interface to manage my card is clear and easy to use, and the call centre has always been most helpful when I’ve had enquiries. I would definitely recommend Reviewed on: 9th January 2019

Fantastic product

Probably the best credit card I’ve ever had. Great product with plenty of offers which allow me to keep my costs to minimum whilst providing me with flexibility. Reviewed on: 9th January 2019

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Virgin Money: Credit Cards reviews

No new 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Virgin Money Credit Cards reviews (787)

Good cashback perk

tHE bEST

Terrible experience

Quick process, best deal

Brilliant Service

Worst card ever - I implore you not to take one out.

Excellent service

Excellent service

Purple Virgin, The Prince of Credit Cards

Thinking for the customer

Fantastic product

Do you have a different Virgin Money product?

There's still more to see!

Join Smart Money People

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