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Virgin Money: Credit Cards reviews

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3.72
Based on 785 reviews, last reviewed 27th Jan 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
19%

Latest highest rating:

5

Virgin Money Credit Card Clear guidance and easy to use app. Very good terms and good transfer rates and 0% interest period. I would definitely use Virgin Money again. Helpful... Read more Reviewed on: 27th January 2025
Louisa W's avatar
Louisa W

Latest lowest rating:

1

If you have a credit card and an an app but are lock... If you have a credit card and an an app but are locked out of your account they are not open 24/7 to unlock your app, not even on a Sunday. If u are i... Read more Reviewed on: 5th January 2025
Sandy P's avatar
Sandy P
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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (785)

Excellent Customer Service

5
Very good customer experience and excellent online portal Reviewed on: 12th January 2019
H C JENKINS's avatar
H C JENKINS

Excellent Customer Service

5
Had a brilliant customer experience very helpful and easy to use online portal and clear statements. Reviewed on: 12th January 2019
H C JENKINS's avatar
H C JENKINS

Could be so much better

4
So easy to use but please sort the Apple Pay and Apple Watch compatibility out . Reviewed on: 12th January 2019
Bobby B's avatar
Bobby B
Reply from Virgin Money Hi Bobby, thanks for your feedback! We know that digital wallet functionality is something our customers are looking for, and the team are looking at it. We'll share news as soon as we can! Thanks, Jane Response date: 14th January 2019
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Virgin Money

Great service, a quick application process with excellent offers

5
Speedy application process with great introductory offers. Simple and easy to use website Reviewed on: 12th January 2019
Martyn Hopkinson's avatar
Martyn Hopkinson

Flexible and Easy to Use

5
credit card app is so easy to use Reviewed on: 12th January 2019
Michele Stewart's avatar
Michele Stewart

excellent

5
Easy to apply - instant answer and easy to access. Grateful for the interest free as this really helps someone who is trying to keep their monies under control. Feel as if I am winning. Reviewed on: 12th January 2019
ali_sebby@yahoo.com's avatar
[email protected]

Virgin credit

5
Very helpful had to ring them when I applied for my credit card as I had made a mistake on my bank account number the very nice lady I spoke to was very helpful and went through my account when it was found rectified it straight away Reviewed on: 12th January 2019
Andt's avatar
Andt

Virgin credit

5
Excellent customer service the lady I spoke to was extremely helpful and polite Reviewed on: 12th January 2019
Andt's avatar
Andt

tHE bEST

5
Great service, great deals and treatment of existing customers. Very very impressed Reviewed on: 11th January 2019
Melissa's avatar
Melissa

Terrible experience

1
Avoid at all cost and do not trust them. Terrible customer service. Reviewed on: 10th January 2019
Alexy's avatar
Alexy
Reply from Virgin Money Thanks for getting in touch Alexy, so I can look into this further for you can you email your postal address and best contact number to [email protected]? Thanks, Jane Response date: 11th January 2019
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Virgin Money

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