Write a review

Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (785 reviews)

View other Virgin Money products

3.72

Based on 785 reviews, last reviewed 27th Jan 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Virgin Money Credit Card Clear guidance and easy to use app. Very good terms and good transfer rates and 0% interest period. I would definitely use Virgin Money again. Helpful... Read more Reviewed on: 27th January 2025

Latest lowest rating:

1

If you have a credit card and an an app but are lock... If you have a credit card and an an app but are locked out of your account they are not open 24/7 to unlock your app, not even on a Sunday. If u are i... Read more Reviewed on: 5th January 2025

Read all reviews Write a review

About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Do you have a Virgin Money credit card? If you do then you can help other customers make good financial decisions by leaving a Smart Money People review.

Review Virgin Money: Credit Cards now

Help others make smarter decisions by sharing your own experience.

Write a review

Virgin Money Credit Cards reviews (785)

Quick process, best deal

Best deal on 0% interest. Excellent online set up. Easy and fast application process. Reviewed on: 10th January 2019

Brilliant Service

I’ve been very happy with the service I’ve had from Virgin. Easy to deal with, helpful, good rates would happily recommend to my friends. The website is easy to browse and full of helpful hints. Reviewed on: 10th January 2019

Worst card ever - I implore you not to take one out.

Dreadful customer service. Don't do what they say they will do. Confusing rates and offers. All in all the worst decision I have ever made. Treat customers like numbers and not people. Reviewed on: 10th January 2019

Reply from Virgin Money Hi there, we'd be more than happy to take a look into this for you. Can you email your details to [email protected]? Thanks, Jane Response date: 11th January 2019

Excellent service

Excellent service. Online statements ect. are good. Would be useful if there was an phone app as well. Reviewed on: 10th January 2019

Excellent service

This Bank has excellent customer service and an easy online banking app Reviewed on: 10th January 2019

Purple Virgin, The Prince of Credit Cards

My application was sympathetically received and approved. Virgins excellent Internet Site shows all your details, history and further offers on your screen when ever you wish to view it. I have had a good experience here and am confident that will continue. Reviewed on: 9th January 2019

Thinking for the customer

My Virgin Card was quick to apply for and offered the best interest free purchase period on the market, which is what I wanted the card for. The web interface to manage my card is clear and easy to use, and the call centre has always been most helpful when I’ve had enquiries. I would definitely recommend Reviewed on: 9th January 2019

Fantastic product

Probably the best credit card I’ve ever had. Great product with plenty of offers which allow me to keep my costs to minimum whilst providing me with flexibility. Reviewed on: 9th January 2019

Reliable Credit provider

I’ve been a Virgin customer for a number of years .. Thier balance transfers have helped me out at short notice and provided me with peace of mind .The rates are excellent and they are the only Credir Card provider I trust completely... Second to Non all round finance experts ... I would highly recommend being a Virgin Money Customer . Reviewed on: 9th January 2019

Honest, professional, and they actually listen when you talk to them !!

I made some silly mistakes when setting up my account, and Virgin Money's Customer Service line (In Britain) were really understanding. They treated me with respect all the way through putting it right, and never got at all annoyed when they had to repeat themselves because of a Mental Heath condition that I have. Thanks Virgin ! Oh, and your Broadband/TV are great too !! Reviewed on: 9th January 2019

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Clubcard Credit Card
from Tesco Bank 4.05 from 306 reviews
Freedom Rewards Credit Card
from Barclaycard 4.20 from 59 reviews
123 Credit Card
from Santander 3.81 from 152 reviews

There's still more to see!

Virgin Money has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Virgin Money: Credit Cards reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Virgin Money: Credit Cards now

Virgin Money Credit Cards reviews (785)

Quick process, best deal

Brilliant Service

Worst card ever - I implore you not to take one out.

Excellent service

Excellent service

Purple Virgin, The Prince of Credit Cards

Thinking for the customer

Fantastic product

Reliable Credit provider

Honest, professional, and they actually listen when you talk to them !!

Do you have a different Virgin Money product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024