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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.81

Based on 799 reviews, last reviewed 21st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Nothing out the ordinary

Same as every other card provider.. offers new customers promotion to get you, then doesn't help you once you are a customer Reviewed on: 13th January 2019

Reply from Virgin Money Hi there, let's take a look at this for you. Would you be able to email your details to [email protected] and we'll take it from there? Thanks, Jane Response date: 14th January 2019

Not very user friendly

Could do with an app. Also need a better breakdown on statements. Real for idiots style would be appreciated. Reviewed on: 13th January 2019

Reply from Virgin Money Thanks for getting in touch Lucy, we don't have an app right now but it is something we're currently working on. We'll let our customers know as soon as there's any news to share! Thanks, Jane Response date: 14th January 2019

Good but site is old fashioned

No app makes it annoying to sign in Reviewed on: 13th January 2019

Reply from Virgin Money Hi Kevin, good to hear from you! We don't have an app at the moment but are actively working on one. We'll share news and when it will be available as soon as we can! Thanks, Jane Response date: 14th January 2019

Excellent credit Card Provider

Best credit card I’ve carried in my wallet. Reviewed on: 12th January 2019

Excellent Customer Service

Very good customer experience and excellent online portal Reviewed on: 12th January 2019

Excellent Customer Service

Had a brilliant customer experience very helpful and easy to use online portal and clear statements. Reviewed on: 12th January 2019

Could be so much better

So easy to use but please sort the Apple Pay and Apple Watch compatibility out . Reviewed on: 12th January 2019

Reply from Virgin Money Hi Bobby, thanks for your feedback! We know that digital wallet functionality is something our customers are looking for, and the team are looking at it. We'll share news as soon as we can! Thanks, Jane Response date: 14th January 2019

Great service, a quick application process with excellent offers

Speedy application process with great introductory offers. Simple and easy to use website Reviewed on: 12th January 2019

Flexible and Easy to Use

credit card app is so easy to use Reviewed on: 12th January 2019

excellent

Easy to apply - instant answer and easy to access. Grateful for the interest free as this really helps someone who is trying to keep their monies under control. Feel as if I am winning. Reviewed on: 12th January 2019

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Virgin Money: Credit cards reviews

100% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Virgin Money: Credit cards now

Virgin Money Credit cards reviews (799)

Nothing out the ordinary

Not very user friendly

Good but site is old fashioned

Excellent credit Card Provider

Excellent Customer Service

Excellent Customer Service

Could be so much better

Great service, a quick application process with excellent offers

Flexible and Easy to Use

excellent

Do you have a different Virgin Money product?

Want to see more from Virgin Money?

Help to Buy: ISA

Fixed Rate Savings

Regular Savings

Join Smart Money People

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