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Virgin Money: Credit cards reviews

3.81
Based on 807 reviews, last reviewed 18th May 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Lower interest rates and good customer service Lower interest rates and good customer service Reviewed on: 18th May 2026
Mohammed A's avatar
Mohammed A

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026
Ian Bullock's avatar
Ian Bullock

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (807)

Good but site is old fashioned

3
No app makes it annoying to sign in Reviewed on: 13th January 2019
Reply from Virgin Money Hi Kevin, good to hear from you! We don't have an app at the moment but are actively working on one. We'll share news and when it will be available as soon as we can! Thanks, Jane Response date: 14th January 2019
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Virgin Money

Excellent credit Card Provider

5
Best credit card I’ve carried in my wallet. Reviewed on: 12th January 2019

Excellent Customer Service

5
Very good customer experience and excellent online portal Reviewed on: 12th January 2019

Excellent Customer Service

5
Had a brilliant customer experience very helpful and easy to use online portal and clear statements. Reviewed on: 12th January 2019

Could be so much better

4
So easy to use but please sort the Apple Pay and Apple Watch compatibility out . Reviewed on: 12th January 2019
Reply from Virgin Money Hi Bobby, thanks for your feedback! We know that digital wallet functionality is something our customers are looking for, and the team are looking at it. We'll share news as soon as we can! Thanks, Jane Response date: 14th January 2019
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Virgin Money

Great service, a quick application process with excellent offers

5
Speedy application process with great introductory offers. Simple and easy to use website Reviewed on: 12th January 2019

Flexible and Easy to Use

5
credit card app is so easy to use Reviewed on: 12th January 2019

excellent

5
Easy to apply - instant answer and easy to access. Grateful for the interest free as this really helps someone who is trying to keep their monies under control. Feel as if I am winning. Reviewed on: 12th January 2019

Virgin credit

5
Very helpful had to ring them when I applied for my credit card as I had made a mistake on my bank account number the very nice lady I spoke to was very helpful and went through my account when it was found rectified it straight away Reviewed on: 12th January 2019

Virgin credit

5
Excellent customer service the lady I spoke to was extremely helpful and polite Reviewed on: 12th January 2019

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