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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (785 reviews)

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3.72

Based on 785 reviews, last reviewed 27th Jan 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Virgin Money Credit Card Clear guidance and easy to use app. Very good terms and good transfer rates and 0% interest period. I would definitely use Virgin Money again. Helpful... Read more Reviewed on: 27th January 2025

Latest lowest rating:

1

If you have a credit card and an an app but are lock... If you have a credit card and an an app but are locked out of your account they are not open 24/7 to unlock your app, not even on a Sunday. If u are i... Read more Reviewed on: 5th January 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (785)

Easy to apply and transfer

Applied for best rates for balance transfers and found virgin the best by far Reviewed on: 7th January 2019

Excellent credit card provider!

Effortless and simple customer experience is just what makes Virgin Money one of the best credit card providers out there. The online system is really easy to use when checking and paying your balance. Reviewed on: 6th January 2019

Excellent services & offers.

Good service & offers . Ensure security is well protected. Reviewed on: 6th January 2019

Easiest company to deal with

Love that I can do everything online and get instant answers Reviewed on: 6th January 2019

Awful Customer Service

Suddenly switched account to paying interest from an interest free deal due to 1 missed payment - no bill or email with payment details sent. Customer care were rude & didn't care Reviewed on: 6th January 2019

Reply from Virgin Money Hi Kadey, can you pop your postal address and best contact number in an email to [email protected] so I can take a look into this for you? Thanks, Jane Response date: 7th January 2019

Very efficient

Great customer service quick to resolve any issues. Super quick balance transfers great long term rates. Reviewed on: 6th January 2019

Unbelievable deals

I got an unbelievable 31 months interest free deal. No hassle and easy to us web based account management. Reviewed on: 6th January 2019

Excellent

Excellent card, customer service, I’ve never had any problems Reviewed on: 6th January 2019

Great rate offers, brilliant comms and customer experience

Applied for a Virgin Credit because of a zero rate offer. I was pleasantly surprised by the fast response. Security is tighter than any of my other card providers. You do have to be up to date with modern tech: phone, text, online. When I have had to phone for help, the customer service offered has been exceptional. Regular rate offers and updates via text/SMS. Brilliant. Reviewed on: 6th January 2019

Very helpfull

The balance transfer option is awesome Reviewed on: 5th January 2019

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