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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (799 reviews)

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3.81

Based on 799 reviews, last reviewed 21st Aug 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Thinking for the customer

My Virgin Card was quick to apply for and offered the best interest free purchase period on the market, which is what I wanted the card for. The web interface to manage my card is clear and easy to use, and the call centre has always been most helpful when I’ve had enquiries. I would definitely recommend Reviewed on: 9th January 2019

Fantastic product

Probably the best credit card I’ve ever had. Great product with plenty of offers which allow me to keep my costs to minimum whilst providing me with flexibility. Reviewed on: 9th January 2019

Reliable Credit provider

I’ve been a Virgin customer for a number of years .. Thier balance transfers have helped me out at short notice and provided me with peace of mind .The rates are excellent and they are the only Credir Card provider I trust completely... Second to Non all round finance experts ... I would highly recommend being a Virgin Money Customer . Reviewed on: 9th January 2019

Honest, professional, and they actually listen when you talk to them !!

I made some silly mistakes when setting up my account, and Virgin Money's Customer Service line (In Britain) were really understanding. They treated me with respect all the way through putting it right, and never got at all annoyed when they had to repeat themselves because of a Mental Heath condition that I have. Thanks Virgin ! Oh, and your Broadband/TV are great too !! Reviewed on: 9th January 2019

The best "Do it all" credit card around !!

A really versatile Credit Card, with a great easy to use website :-) I did have a question about my account and Customer services were really helpful with the fact that i'm not great on computers. They gave me all my options, and didn't mind having to keep repeating themselves because of my awful memory. Thanks virgin (Love your TV too !) Reviewed on: 9th January 2019

Impressive

Very satisfied , helpful and sensitive staff. Tailored financial assistance I would recommend virgin credit card to anyone anytime. Thank you for your good custom Reviewed on: 8th January 2019

a very good service

I am delighted with virgin money . thank you so much Reviewed on: 8th January 2019

Great credit card

Great credit card fab 0%rate easy to apply and easy to make payments Reviewed on: 8th January 2019

simply excellent

trusted partner who gets things sorted Reviewed on: 8th January 2019

safe and secure with great support when you need it.

good value foreign exchange rates, good customer experience when credit card fraud penetrated my account and excellent response to enquiries and problems Reviewed on: 8th January 2019

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