Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

Virgin Money: Credit cards reviews

View other Virgin Money products
3.81
Based on 807 reviews, last reviewed 18th May 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Lower interest rates and good customer service Lower interest rates and good customer service Reviewed on: 18th May 2026
Mohammed A's avatar
Mohammed A

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026
Ian Bullock's avatar
Ian Bullock
Read all reviews Write a review

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Review Virgin Money: Credit cards now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Virgin Money Credit cards reviews (807)

tHE bEST

5
Great service, great deals and treatment of existing customers. Very very impressed Reviewed on: 11th January 2019
Melissa's avatar
Melissa

Terrible experience

1
Avoid at all cost and do not trust them. Terrible customer service. Reviewed on: 10th January 2019
Alexy's avatar
Alexy
Reply from Virgin Money Thanks for getting in touch Alexy, so I can look into this further for you can you email your postal address and best contact number to [email protected]? Thanks, Jane Response date: 11th January 2019
Virgin Money Logo
Virgin Money

Quick process, best deal

5
Best deal on 0% interest. Excellent online set up. Easy and fast application process. Reviewed on: 10th January 2019
Cm's avatar
Cm

Brilliant Service

5
I’ve been very happy with the service I’ve had from Virgin. Easy to deal with, helpful, good rates would happily recommend to my friends. The website is easy to browse and full of helpful hints. Reviewed on: 10th January 2019
Maureen Fennon's avatar
Maureen Fennon

Worst card ever - I implore you not to take one out.

1
Dreadful customer service. Don't do what they say they will do. Confusing rates and offers. All in all the worst decision I have ever made. Treat customers like numbers and not people. Reviewed on: 10th January 2019
Soon to be leaving customer's avatar
Soon to be leaving customer
Reply from Virgin Money Hi there, we'd be more than happy to take a look into this for you. Can you email your details to [email protected]? Thanks, Jane Response date: 11th January 2019
Virgin Money Logo
Virgin Money

Excellent service

4
Excellent service. Online statements ect. are good. Would be useful if there was an phone app as well. Reviewed on: 10th January 2019
Ben 's avatar
Ben

Excellent service

5
This Bank has excellent customer service and an easy online banking app Reviewed on: 10th January 2019
Carol's avatar
Carol

Purple Virgin, The Prince of Credit Cards

5
My application was sympathetically received and approved. Virgins excellent Internet Site shows all your details, history and further offers on your screen when ever you wish to view it. I have had a good experience here and am confident that will continue. Reviewed on: 9th January 2019
Gabriel Francis's avatar
Gabriel Francis

Thinking for the customer

5
My Virgin Card was quick to apply for and offered the best interest free purchase period on the market, which is what I wanted the card for. The web interface to manage my card is clear and easy to use, and the call centre has always been most helpful when I’ve had enquiries. I would definitely recommend Reviewed on: 9th January 2019
Will Hall's avatar
Will Hall

Fantastic product

5
Probably the best credit card I’ve ever had. Great product with plenty of offers which allow me to keep my costs to minimum whilst providing me with flexibility. Reviewed on: 9th January 2019
Ollie Horvath's avatar
Ollie Horvath

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Virgin Money?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill