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Virgin Money: Credit cards reviews

3.78
Based on 816 reviews, last reviewed 14th Aug 2026
133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026
Julie W's avatar
Julie W

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026
Neil B's avatar
Neil B

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Excellent credit Card Provider

5
Best credit card I’ve carried in my wallet. Reviewed on: 12th January 2019

Excellent Customer Service

5
Very good customer experience and excellent online portal Reviewed on: 12th January 2019

Excellent Customer Service

5
Had a brilliant customer experience very helpful and easy to use online portal and clear statements. Reviewed on: 12th January 2019

Could be so much better

4
So easy to use but please sort the Apple Pay and Apple Watch compatibility out . Reviewed on: 12th January 2019
Reply from Virgin Money Hi Bobby, thanks for your feedback! We know that digital wallet functionality is something our customers are looking for, and the team are looking at it. We'll share news as soon as we can! Thanks, Jane Response date: 14th January 2019
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Virgin Money

Great service, a quick application process with excellent offers

5
Speedy application process with great introductory offers. Simple and easy to use website Reviewed on: 12th January 2019

Flexible and Easy to Use

5
credit card app is so easy to use Reviewed on: 12th January 2019

excellent

5
Easy to apply - instant answer and easy to access. Grateful for the interest free as this really helps someone who is trying to keep their monies under control. Feel as if I am winning. Reviewed on: 12th January 2019

Virgin credit

5
Very helpful had to ring them when I applied for my credit card as I had made a mistake on my bank account number the very nice lady I spoke to was very helpful and went through my account when it was found rectified it straight away Reviewed on: 12th January 2019

Virgin credit

5
Excellent customer service the lady I spoke to was extremely helpful and polite Reviewed on: 12th January 2019

tHE bEST

5
Great service, great deals and treatment of existing customers. Very very impressed Reviewed on: 11th January 2019

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