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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.78 (816 reviews)

View other Virgin Money products

3.78

Based on 816 reviews, last reviewed 14th Aug 2026

133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Terrible experience

Avoid at all cost and do not trust them. Terrible customer service. Reviewed on: 10th January 2019

Reply from Virgin Money Thanks for getting in touch Alexy, so I can look into this further for you can you email your postal address and best contact number to [email protected]? Thanks, Jane Response date: 11th January 2019

Quick process, best deal

Best deal on 0% interest. Excellent online set up. Easy and fast application process. Reviewed on: 10th January 2019

Brilliant Service

I’ve been very happy with the service I’ve had from Virgin. Easy to deal with, helpful, good rates would happily recommend to my friends. The website is easy to browse and full of helpful hints. Reviewed on: 10th January 2019

Worst card ever - I implore you not to take one out.

Dreadful customer service. Don't do what they say they will do. Confusing rates and offers. All in all the worst decision I have ever made. Treat customers like numbers and not people. Reviewed on: 10th January 2019

Reply from Virgin Money Hi there, we'd be more than happy to take a look into this for you. Can you email your details to [email protected]? Thanks, Jane Response date: 11th January 2019

Excellent service

Excellent service. Online statements ect. are good. Would be useful if there was an phone app as well. Reviewed on: 10th January 2019

Excellent service

This Bank has excellent customer service and an easy online banking app Reviewed on: 10th January 2019

Purple Virgin, The Prince of Credit Cards

My application was sympathetically received and approved. Virgins excellent Internet Site shows all your details, history and further offers on your screen when ever you wish to view it. I have had a good experience here and am confident that will continue. Reviewed on: 9th January 2019

Thinking for the customer

My Virgin Card was quick to apply for and offered the best interest free purchase period on the market, which is what I wanted the card for. The web interface to manage my card is clear and easy to use, and the call centre has always been most helpful when I’ve had enquiries. I would definitely recommend Reviewed on: 9th January 2019

Fantastic product

Probably the best credit card I’ve ever had. Great product with plenty of offers which allow me to keep my costs to minimum whilst providing me with flexibility. Reviewed on: 9th January 2019

Reliable Credit provider

I’ve been a Virgin customer for a number of years .. Thier balance transfers have helped me out at short notice and provided me with peace of mind .The rates are excellent and they are the only Credir Card provider I trust completely... Second to Non all round finance experts ... I would highly recommend being a Virgin Money Customer . Reviewed on: 9th January 2019

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Virgin Money: Credit cards reviews

133% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Virgin Money: Credit cards now

Virgin Money Credit cards reviews (816)

Terrible experience

Quick process, best deal

Brilliant Service

Worst card ever - I implore you not to take one out.

Excellent service

Excellent service

Purple Virgin, The Prince of Credit Cards

Thinking for the customer

Fantastic product

Reliable Credit provider

Do you have a different Virgin Money product?

Want to see more from Virgin Money?

Fixed Rate Savings

Help to Buy: ISA

M Plus account

Join Smart Money People

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