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Zempler Bank (formerly Cashplus): Business Account reviews

Name: Business Account
Rating: 4.81 (7003 reviews)

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4.80

Based on 7,003 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I remember cashplus when they started. Well done guys Joshua was helpfull and polite. Great customer service Reviewed on: 16th October 2024

Latest lowest rating:

1

Avoid Zempler bank. I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is tem... Read more Reviewed on: 15th January 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (7003)

Review of the Zempler Bank (formerly Cashplus), Business Account:

Avoid Zempler bank.

I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is temporarily restricted. They advised this is a routine check that can be resolved same day or within upto 72 hours. The time passed and i am yet to receive a response. They have not asked for any documentation or anything. I have been calling daily and receiving different answers, i have offered to provide invoices etc. They do not understand this has resulted on us loosing a valuable customer, delays on a project where we have to pay cancellation fees and as a business without a bank account to do further trade. We can not pay people or be paid. Net loss to date is approaching 50k and they think this is a joke where they can hold money just because they want to. Reviewed on: 15th January 2025

Good experience of service on the app.

Good experience of service on the app. App is easy and secure. Reviewed on: 22nd March 2024

Number one bank in UK.

Number one bank in UK. Very easy online banking, friendly service and great customer support! Reviewed on: 22nd March 2024

Account availability

Whenever I need to check my account the web site is always available, it never seems to offline while updates or maintenance is taking place. Also all my transactions are completed promptly and my account updated immediately. Reviewed on: 22nd March 2024

Fantastic

I have only had positive experiences with Cashplus Reviewed on: 22nd March 2024

Never any issues since I’ve been banking with them,...

Never any issues since I’ve been banking with them, great cash back incentives as well Reviewed on: 22nd March 2024

It was very easy to open the business account in few...

It was very easy to open the business account in few minutes whereas high street bank has a waiting time of one to two months. I find all transactions are very secure. It does not incur regular heavy charges as high street banks. Only down side I found is you can not deposit cheques here. Reviewed on: 22nd March 2024

I have nothing but good things to say about Cashplus...

I have nothing but good things to say about Cashplus Bank. When someone was attempting to scam me via the telephone they acted promptly to ensure the security of my account. The app is easy to use and access. Reviewed on: 22nd March 2024

Does what a bank should do...

Great bank to deal with, does what a bank should do with no drama and no cross selling. If I have had a problem or a query a quick call and its answered no issues. Improving their offer all the time with increased limits. Keep it up please. Reviewed on: 22nd March 2024

Our Business Account has been freezed and unfreezed...

Our Business Account has been freezed and unfreezed automatically without notice multiple times. Reviewed on: 22nd March 2024

easy account to open & to operate

easy account to open & to operate Reviewed on: 22nd March 2024

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