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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8355 reviews)

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4.81

Based on 8,355 reviews, last reviewed 19th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

77% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Over zealous security

Since cash plus became Zempler the security on my accounts has lead me to have to work a lot more at appeasing Zempler. Even though I ring and advise them that for example payments are going to be made, payments still get blocked and returned which makes running a business extremely frustrating Reviewed on: 9th April 2025

Highly Competitive Pricing

Informative. Great customer service. Highly competitive pricing. Reviewed on: 9th April 2025

Never had any problems and always prompt with respon...

Never had any problems and always prompt with responses. Reviewed on: 8th April 2025

Excellent vustomer service,any issues can be sorted...

Excellent vustomer service,any issues can be sorted out,many options and alternative help all the time thank you ! Reviewed on: 8th April 2025

Very easy to use very secure very cheap bank fees...

Very easy to use very secure very cheap bank fees Reviewed on: 8th April 2025

Friendly and helpful staff.

Staff always friendly and try their best to help; and they answer their phones quickly too. That’s really special and unusual. Reviewed on: 8th April 2025

Zempler is serving my business well.

Zempler is serving my business well. Transactions are simple and efficient. Help is always on hand whether it is via app, email or by phone. Very happy with them Reviewed on: 8th April 2025

Should have phone support for everyone.

Should have phone support for everyone. Reviewed on: 8th April 2025

Customer friendly.

Customer friendly. Excellent service. Reviewed on: 8th April 2025

Zempler Bank is a very good bank

Zempler Bank is a very good bank Reviewed on: 8th April 2025

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