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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
77% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Great business bank!

5
I have had good experience and help is always available if needed. Reviewed on: 9th April 2025

Easy to use and always up to date with everything...

5
Easy to use and always up to date with everything Reviewed on: 9th April 2025

Excellent customer service

5
I really like the customer service because whenever I contact the bank with a problem I speak to real person and the issue is sorted instantly . Reviewed on: 9th April 2025

The bank is easy access online and integrated with m...

5
The bank is easy access online and integrated with most banks. It's good for young businesses and for those businesses who find it challenging opening accounts within the mainstream bankers. Reviewed on: 9th April 2025

Very easy to use , suitable for my small business

5
Very easy to use , suitable for my small business Reviewed on: 9th April 2025

Business banking made easy

5
The app is easy to use and meets my day to day business needs. When doing more complex transactions the customer support team are easy to access and super supportive. It would help if they supported chaps payments for when we work with some institutional customers. Reviewed on: 9th April 2025

Good and efficient service.

5
Good and efficient service. Very easy to use app and secure. Reviewed on: 9th April 2025

easy to use application on phone as the banks with m...

5
easy to use application on phone as the banks with me at all times and little if any down time and good communications Reviewed on: 9th April 2025

No complaints

5
No complaints, everything seems to be working as expected Reviewed on: 9th April 2025

Quick, reliable, efficient, affordable.

5
Quick, reliable, efficient, affordable. All works very well. I just wish that I could deposit checks and cash somehow. Reviewed on: 9th April 2025

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