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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8355 reviews)

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4.81

Based on 8,355 reviews, last reviewed 19th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Good bank, I already recommended friends!

Good bank, I already recommended friends! Reviewed on: 8th April 2025

Set up was easy.

Set up was easy. Perhaps would have been better if no annual fee Reviewed on: 8th April 2025

My Zempler experience

Use as my private business income bank to transfer my own wages to my personal banks. This creates a great way of keeping track of my tax, my expenditure and my income. The bank card is different than the other companies cards i have, so it is easy to spot in my wallet. Reviewed on: 8th April 2025

Easy to set up and use on line.

Easy to set up and use on line. Plus the cash back is great. Reviewed on: 8th April 2025

love it!

love it! so hassle free and good service Reviewed on: 8th April 2025

Hassle free, responsive when I need help.

Hassle free, responsive when I need help. Crystal clear regarding charges. No surprises. Tech always tip top. Reviewed on: 8th April 2025

I've been banking with Zemplar for over 5 years (pre...

I've been banking with Zemplar for over 5 years (previously CashPlus), and I can confidently say it's one of the best financial decisions I’ve ever made. From day one, the service has been seamless, efficient, and refreshingly human. Their digital platform is intuitive and easy to navigate, whether I’m transferring funds, managing savings goals, or reviewing transactions, everything just works. And when I’ve needed to speak to someone, their customer support has been exceptional: knowledgeable, patient, and genuinely invested in resolving queries promptly. One thing that sets Zemplar apart is its commitment to innovation and transparency. Their real-time notifications, budgeting tools, and security features offer total peace of mind. Plus, the way they clearly explain interest rates, fees, and account terms is a breath of fresh air in the banking world. Zemplar isn’t just a bank, it feels like a financial partner. They’ve helped me build better saving habits and plan smarter for the future. Reviewed on: 8th April 2025

I Cashplus was friendly and simple.

I Cashplus was suer friendly and simple. I have not engaged much with Zempler since the change. Reviewed on: 8th April 2025

Very happy with the telephone service and happy in g...

Very happy with the telephone service and happy in general with the service I get from the staff they are very professional and courteous Reviewed on: 8th April 2025

Could be more business friendly.

Could be more business friendly. should be a credit card associated with the account the app is simply serviceable. It is not the most cutting edge. Reviewed on: 8th April 2025

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