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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8359 reviews)

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4.81

Based on 8,359 reviews, last reviewed 30th Sep 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

I've been banking with Zemplar for over 5 years (pre...

I've been banking with Zemplar for over 5 years (previously CashPlus), and I can confidently say it's one of the best financial decisions I’ve ever made. From day one, the service has been seamless, efficient, and refreshingly human. Their digital platform is intuitive and easy to navigate, whether I’m transferring funds, managing savings goals, or reviewing transactions, everything just works. And when I’ve needed to speak to someone, their customer support has been exceptional: knowledgeable, patient, and genuinely invested in resolving queries promptly. One thing that sets Zemplar apart is its commitment to innovation and transparency. Their real-time notifications, budgeting tools, and security features offer total peace of mind. Plus, the way they clearly explain interest rates, fees, and account terms is a breath of fresh air in the banking world. Zemplar isn’t just a bank, it feels like a financial partner. They’ve helped me build better saving habits and plan smarter for the future. Reviewed on: 8th April 2025

I Cashplus was friendly and simple.

I Cashplus was suer friendly and simple. I have not engaged much with Zempler since the change. Reviewed on: 8th April 2025

Very happy with the telephone service and happy in g...

Very happy with the telephone service and happy in general with the service I get from the staff they are very professional and courteous Reviewed on: 8th April 2025

Could be more business friendly.

Could be more business friendly. should be a credit card associated with the account the app is simply serviceable. It is not the most cutting edge. Reviewed on: 8th April 2025

Customer service is always really good.

Customer service is always really good. For a small business it is important not to be paying high fees. Zempler doesn't charge me stupid transaction or management fees. Reviewed on: 8th April 2025

The best

Very good for all type transactions. Reviewed on: 8th April 2025

This bank is the backbone of my business as far as b...

This bank is the backbone of my business as far as banking is concerned excellent job Reviewed on: 8th April 2025

This bank seems to support small businesses.

This bank seems to support small businesses. The charges are reasonable. I like the new tools that help with accounts. Reviewed on: 8th April 2025

Very poor customer service I had very bad experience...

Very poor customer service I had very bad experience with them Reviewed on: 8th April 2025

I enjoyed using Zempler account for my bussiness ban...

I enjoyed using Zempler account for my bussiness banking Reviewed on: 8th April 2025

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