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Zempler Bank (formerly Cashplus): Business Account reviews

Name: Business Account
Rating: 4.82 (8194 reviews)

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4.82

Based on 8,194 reviews, last reviewed 8th Apr 2025

108200% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Seamless and Easy I opened a Business Bank Account with Zempler and the process was seamless and easy. Customer service is also great Reviewed on: 8th April 2025

Latest lowest rating:

1

Don't even bother considering Zempler, they're awful. Absolutely awful, and nothing ever gets resolved first time, been with them 3 months, and had 4 complaints already, mainly because their Customer Serv... Read more Reviewed on: 8th April 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (8194)

Review of the Zempler Bank (formerly Cashplus), Business Account:

A good business account

Very informative and understanding Reviewed on: 28th March 2025

Don't even bother considering Zempler, they're awful.

Absolutely awful, and nothing ever gets resolved first time, been with them 3 months, and had 4 complaints already, mainly because their Customer Service staff never listen, and if I'm honest, probably ain't even trained properly as basic stuff takes forever, plus they're not even there weekends at all, generally the time busy working people need them the most. And the fees, rip off! Keep offering me an overdraft, and charge me £50 for accepting their offer, with 55% APR! SCAM! Worst best I've ever used. Reviewed on: 8th April 2025

Great bank always helpful

Great bank always helpful, App is easy to use.customer service is very good have all ways had a good experience Reviewed on: 8th April 2025

Great bank for start-ups!

Zempler provided me with a really sleek and straightforward process to get my business account set up and their app is super easy to use day to day. Highly recommend! Reviewed on: 8th April 2025

Ok but need more than that they don’t help as mutch...

Ok but need more than that they don’t help as mutch I think Reviewed on: 8th April 2025

The customer service is really helpful.

The customer service is really helpful. Reviewed on: 8th April 2025

Zempler Bank provides high quality service to custom...

Zempler Bank provides high quality service to customers , staff are helpful do take good care of customer , for any account query get resolve quickly, It is even better for international business as we can make international transection directly. also Zempler offer good credit facility to help businesses grow.. Reviewed on: 8th April 2025

not the most competitive rates

A lot has changed since opening an account with them 5 years ago. Mainly the transfer rates have gone up which doesn’t set them as very competitive for small businesses Reviewed on: 8th April 2025

Great Bank.

Very straightforward to set up with them. Frequent communication keeping me informed about any changes. Reviewed on: 8th April 2025

Always good service if I need to speak to someone...

Always good service if I need to speak to someone Reviewed on: 8th April 2025

best service ever

my online banking was having a glitches they help me solve the problem sa.e day Reviewed on: 8th April 2025

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