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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,360 reviews, last reviewed 23rd Nov 2025
300% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Opening a business account with Zempler Bank Opening a business account with Zempler Bank was quick, easy, and completely hassle-free. The application process was straightforward, with simple ste... Read more Reviewed on: 23rd November 2025
Atlas UK Services's avatar
Atlas UK Services

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8360)

Great Bank

4
I wish the have the Bounce Back loan, I would have given them all the stars. Reviewed on: 15th March 2021

Brilliant bank

5
Really helpful, easy to use, great app Reviewed on: 15th March 2021

Fantastic Bank

5
Excellent online bank. Customer service is spot on. This is how a bank should be! Reviewed on: 15th March 2021

Supercalcufiscaldepositextrasupportocious!!

5
When my partner and I took the plunge into running our own business we approached the usual high street banks but their services (...and charges) really didn’t fit with how we saw our business being managed financially. But, with just a few clicks online we found Cashplus. Reading through their ample online info about how their online financial service worked, coupled with their incredibly reasonable charges, we thought this may be the best fit. What sealed the deal was calling them and being able to discuss their services without having to go through hundreds of dead end automated phone options before speaking to a human... we got straight through and felt like we were being spoken to like we mattered. They answered all our questions, and were more than happy to listen when I kept repeating and recapping to make sure I had fully understood the options available to us. We originally engaged Cashplus for Financial Services, but now they have achieved full ‘Bank’ status, we couldn’t imagine ‘Banking’ with anyone else. They truly are: Supercalcufiscaldeposit-extrasupportocious!!! Dan & Matt Spark Gymnastics Academy Reviewed on: 15th March 2021

Seamless and friendly service

5
Brilliant and simply amazing - would definitely recommend to others Reviewed on: 15th March 2021

Perfect combo of Security & Efficiency.

5
Simple to apply for an account, equally simple to use with more than adequate security features whilst enabling you to be in complete control. Very fast transaction completions. Reviewed on: 15th March 2021

Very good service

5
Very good service and quick respond for any questions Reviewed on: 15th March 2021

Best Business Bank

5
Most banks rip off small businesses with frequent fees and charges. Cashplus Bank treats small businesses fairly. It’s very unusual for fairness to be associated with banking. It’s about time. Reviewed on: 15th March 2021

Excellent and Amazing customer friendly bank

5
Been with Cahsplus for a while and they are the best in customer services Reviewed on: 15th March 2021

Amazing

5
They always gave excellent customer service to allow everyone feel at home . Reviewed on: 15th March 2021

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