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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Excellent service..

5
Easy access and very straight forward.. Wonderful!! Reviewed on: 17th April 2021

Helpful

5
Very easy to open account. Helfull customer sercvice department. And an overall excellent experience. Reviewed on: 17th April 2021

Happy customer

5
I needed to set up an account to use instead of paypal it was easy to set up & use & the customer service has been great Reviewed on: 17th April 2021

good all round bank

5
does everything it says on the tin ! Reviewed on: 17th April 2021

Excellent service....

5
Very simple to use, constantly being updated and are by far more helpful than any other previous bank I’ve used. Reviewed on: 17th April 2021

Availability

5
Great having a bank we can use in the post office. The banks are closing branches, Reviewed on: 17th April 2021

Great bank, always there to help you

5
We have three business accounts we Cashplus as its a very practical way to do our banking the service staff are always friendly and they resolve issues expediently. Reviewed on: 17th April 2021

Easy straight forward

5
No hassle straight forward banking Reviewed on: 17th April 2021

Great Bank

5
Became self employed this year, staff very helpful with queries I have had and when setting up, software easy to use. 1 very happy customer Reviewed on: 17th April 2021

Easy to use app and online portal.

5
I set myself up as self-employed back in 2018 and I was recommended CashPlus as an online only place. Best move I've ever done. Can't fault them. When there's any questions you might have, there's always someone knowledgeable on the other end. Reviewed on: 17th April 2021

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