Smart Money People Logo

Zempler Bank (formerly Cashplus): Business account reviews

4.82
Based on 8,353 reviews, last reviewed 18th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
73% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

Always taking £0.30 Always taking £0.30 from every transaction from bank is totally unacceptable and am planning on closing my account soon as they have not benefits for ... Read more Reviewed on: 18th July 2025
Rose A's avatar
Rose A

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Review Zempler Bank (formerly Cashplus): Business account now

Help others make smarter decisions by sharing your own experience. Write a review

Zempler Bank (formerly Cashplus) Business account reviews (8353)

Great bank

5
Friendly and professional staff and easy to use website for banking. Reviewed on: 16th April 2021

Great bank

5
Simple easy to use app. Instant account couldn't ask for more. And if there are any issues customer service are great Reviewed on: 16th April 2021

Very convenient online bank for businesses. Fast and reliable service.

5
I've been banking with Cashplus for 1 1/2 years and I am very happy as a business customer. You don't need to waste unnecessary time going into a branch for everything. You can manage your account remotely and this is a big bonus when you re in a position when you are running a business. Reviewed on: 16th April 2021

Accessible and efficient

5
As a business owner with complex neurological disabilities, Cashplus have proven to be one of the most full and genuinely Accessible business account providers I have used in over 30 years in business; one of the best moves I have switching accounts to them! Reviewed on: 16th April 2021

There when I needed a Bank.

5
After being made redundant during the ongoing pandemic I needed to start up my own business, along with a new business bank account, Having banked with 2 of the major banks for over 38 years I obviously went to those banks first. Only to be told they couldn’t help me as they were only looking after their current customers. The phone went dead. Cashplus were there, we set up my new business account without any problems or hitches at all, the mobile app is brilliant the assistance is always there should you need them. Cannot fault Cashplus in any way they were there when I needed them the most and I am very much obliged. Reviewed on: 16th April 2021

Great service

5
Simple great service great App no fees perfect Reviewed on: 16th April 2021

Good to see new names in banking

5
Very good experience - a few teething problems with software but overall a good service Reviewed on: 16th April 2021

Good

5
I have had good experience in the last three years that I have been banking with cash plus Reviewed on: 16th April 2021

Good online use. User friendly. Charges for use is the downfall

2
Overall it is a good banking app. Unfortunately the only issue i have is the yearly charge. Reviewed on: 16th April 2021

Very Good, Hassle Free Service

4
They do what they say on the tin! Everything you need and they do it pretty well too! My only negative thought is that it takes a while to process a payment in/out of your account instead of being instant, maybe Cashplus are not a member of the Faster Payments Scheme? Very minor point though on what is otherwise a fantastic service! Reviewed on: 16th April 2021

Do you have a different Zempler Bank (formerly Cashplus) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zempler Bank (formerly Cashplus)?

    View all products