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Zempler Bank (formerly Cashplus): Business Account reviews

Name: Business Account
Rating: 4.81 (7003 reviews)

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4.80

Based on 7,003 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I remember cashplus when they started. Well done guys Joshua was helpfull and polite. Great customer service Reviewed on: 16th October 2024

Latest lowest rating:

1

Avoid Zempler bank. I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is tem... Read more Reviewed on: 15th January 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (7003)

Review of the Zempler Bank (formerly Cashplus), Business Account:

Avoid Zempler bank.

I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is temporarily restricted. They advised this is a routine check that can be resolved same day or within upto 72 hours. The time passed and i am yet to receive a response. They have not asked for any documentation or anything. I have been calling daily and receiving different answers, i have offered to provide invoices etc. They do not understand this has resulted on us loosing a valuable customer, delays on a project where we have to pay cancellation fees and as a business without a bank account to do further trade. We can not pay people or be paid. Net loss to date is approaching 50k and they think this is a joke where they can hold money just because they want to. Reviewed on: 15th January 2025

I’ve had great experience and the best customer serv...

I’ve had great experience and the best customer service ever Reviewed on: 23rd March 2024

Great Service easy to use, all that you need is...

Great Service easy to use, all that you need is there Reviewed on: 23rd March 2024

VERY RELIABLE BANK WITH FAIR CHARGES

VERY RELIABLE BANK WITH FAIR CHARGES Reviewed on: 23rd March 2024

I like this bank

No extra charge, I like this Bank and I recommend for everyone Reviewed on: 23rd March 2024

Excellent

All around very good. All round very very good. Reviewed on: 23rd March 2024

Really happy with service I find it simple to use it.

Really happy with service I find it simple to use it. Reviewed on: 23rd March 2024

good experience so far with cashplus bank so far

good experience so far with cashplus bank so far Reviewed on: 23rd March 2024

Benefits

It's a good bank ,very good app in easy mood and very fast Reviewed on: 23rd March 2024

I joined Cashplus early on as a small business owner

I joined Cashplus as a small business owner, having become totally disenfranchised with one of the "Big Boys", when after 1yr, I was faced with bank charges. I was very wary about using an online-only banking app., but I gave it a go and it has been one of my best decisions. Cashplus is user-friendly, precise, uncomplicated, offers great client support and is innovative. Simply fantastic! Reviewed on: 23rd March 2024

Highly recommended

I have been a customer for numerous years and cannot fault the service that I have received. Reviewed on: 23rd March 2024

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