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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
81% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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0%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65247)

Fast and efficient

5
I have used Zopa twice now and always find them fast and efficient Reviewed on: 12th April 2024

Quick, fast decisions.

5
Quick, fast decisions. Loan amount, repayments and apr all displayed well along with all other information. Reviewed on: 12th April 2024

Quick decision and easy process.

5
Quick decision and easy process. Reviewed on: 12th April 2024

Very simple and quick easy application

5
Very simple and quick easy application Reviewed on: 12th April 2024

Great loan service that is transparent from the outset

5
I have used Zopa multiple times now for personal loans. The app makes tracking your outstanding balance very easy and you can request “ pay in full” quotations at anytime. This is great as you can witness how much can be saved if the loan is settled early, motivating you to do so. A great loan service that is transparent. Will certainly use again and again. Reviewed on: 12th April 2024

Straight forward professional advice and uncomplicat...

5
Straight forward professional advice and uncomplicated process. I was accepted by Zopa when I'm sure many others would have turned me down and at an acceptable rate. I would definitely recommend Zopa Reviewed on: 12th April 2024

Easy application process, competitive rates, all in...

5
Easy application process, competitive rates, all in all a good experience dealing with them Reviewed on: 12th April 2024

Excellent service all round

5
Super quick decision and excellent service all round Reviewed on: 12th April 2024

Easy to contact

5
Easy to contact great customer service Reviewed on: 12th April 2024

"Interesting" service

5
The whole application process was simple and very efficient, with an excellent completion time. The interest rate I was offered was very competitive at the time of application. Very impressed with the service I received. Reviewed on: 12th April 2024

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