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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

81% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Helpful finances

I was given a very good amount wich helped me with my finances Reviewed on: 12th April 2024

Very fast and efficient good interest rates helpful...

Very fast and efficient good interest rates helpful and polite Reviewed on: 12th April 2024

Zopa, a consolidarion loan, my journey .....

The application process was very straight forward. Throughout my journey with Zopa, communication has been spot on. I've valued not being continuously contacted to buy new products. Visibility in the app of my progress towards paying the loan off has been good. I really like their UI, branding it's appealing. Reviewed on: 12th April 2024

Very fast efficient service.

Very fast efficient service. So easily set up and explained Reviewed on: 12th April 2024

Great rates and simple to manage website.

Excellent loan rates and very good and easy to manage website. I haven’t had any issues with Zopa, everything is simple and because of that I have never had to speak to customer service or send an email in the few years I have been a customer of Zopa. I would definitely recommend Zopa to anyone. Reviewed on: 12th April 2024

Splendid

Excellent procedure for personal loan application Reviewed on: 12th April 2024

Seamless and Stress-free.

People often say that there is no such thing as perfection, but that is a misconception. It is a personal experience. I found the whole process faultless, and for me, Zopa has been just that—not once but twice. They were not intrusive and made all things required to apply clear and easy to understand. The fact that the funds were available almost immediately was met with gratitude. It was great to see they still had competitive interest rates and transparent terms. For this application, I had no need to communicate with their customer service, but I do recall needing to for my previous loan and finding it a pleasant experience. Had it not been, I most definitely would not have chosen Zopa for a second time. Thanks to Zopa, I was able to solve the matter for which I required the loan. I would love to give some constructive feedback, but I cannot give what is not required, hence my stating that I found the whole process perfect and faultless. I highly recommend Zopa and will return to them if I need any assistance in the future. Reviewed on: 12th April 2024

Quick and efficient service.

Quick and efficient service. Money straight into your account. Good communication Reviewed on: 12th April 2024

Easy to use app, no hassle at all customer service i...

Easy to use app, no hassle at all customer service is very good Reviewed on: 12th April 2024

I needed a loan and once I competed the online appli...

I needed a loan and once I competed the online application, money was paid instantly to my account. Very easy and less hassle Reviewed on: 12th April 2024

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