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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
81% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Simple friendly service

5
Great customer service, information given with ease and regularly kept up to date, recommended Reviewed on: 3rd January 2018

Happy customer

5
I used Zopa when I wanted to consolidate 2 loans that were costing a huge amount of money with my bank. Zopa offered a loan that had much lower interest rates and I am much happier as a result! Reviewed on: 3rd January 2018

Top service

5
Great rates, no hassle. All completed online and loan in my account quickly. Very efficient. Reviewed on: 3rd January 2018

Easy hassle free loan

5
I submitted the request and with no bother or questions I received the loan Everything was explained clearly and no hidden charges This loan helped me were others would not Reviewed on: 3rd January 2018

Easy to apply fair deal

5
It's much easier to apply and get loan than banks and it's fair deal Reviewed on: 3rd January 2018

Great business, great rates

5
So far I can only be extremely positive as I have never had a need to moan, I have a decent rate and everything is perfect. Reviewed on: 3rd January 2018

Good, quick

5
Was quick to reach my account, good website to check balance ect. Reviewed on: 3rd January 2018

Quick and easy

4
Easy application. Quick response. Reviewed on: 3rd January 2018

Quick and easy service with great customer support

5
Having never taken a loan out before, I was apprehensive with regards to the whole process. However Zopa made the entire process incredibly easy with my application being approved quickly and made the entire process a breeze. I’m genuinely very impressed with how the company dealt with my request and would certainly recommend to anyone! Reviewed on: 3rd January 2018

Simple and efficient

5
Found setting up the loan simple the website is very user friendly. Both myself and my wife found the whole Zopa experience very efficient and above all clear and concise. Would recommend Zopa to friends. Reviewed on: 3rd January 2018

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