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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Just so easy!

5
I used Zopa to transfer an existing balance for my car. It was just so quick and easy. I did it in about 10 minutes on my phone on the way to work. Instant decision and the money was in my account the next day, and at the best rate around. Why wouldn't you?! Reviewed on: 30th June 2017

Small loan

5
Very simple processes, all explained well in website, clear breakdown of charges etc. Very pleasantly surprised at the reasonable charges. Quick turnaround for money being issued. Would definately recommend or use again if needed. Reviewed on: 30th June 2017

super quick

5
Had a reply back super quick, kept up to date with progress and any loan updates. easy to use website and loan statement details. Reviewed on: 30th June 2017

Zopa 5 star quality

5
My experience with zopa in few words was 5 star, it was easy to apply, recieved great customer service and the terms and conditions of the loan was very well presented and easy to understand. I recommend Zopa to everyone. I would 100% use zopa again. Thanks again Zopa Reviewed on: 30th June 2017

zopa excell in personal loans

5
best rates I could find , extremely easy and quick to set up and receive money , and non punitive fro early settlement 3 rd loan now done and settled and will use again Reviewed on: 30th June 2017

Easy and quick

5
Very happy with zopa and would recommend to friends Reviewed on: 30th June 2017

Fab service

5
Fast service all round what more could you ask for Reviewed on: 30th June 2017

Great Customer Service

5
Can't grumble. Easy application process, promt decision and great follow up service. Kept informed from start to finish. Would recommend highly. Reviewed on: 30th June 2017

Excellent quick hassle free service

4
I needed a loan fast and didn't want the hassle of answering large amounts of questions. I applied to zopa and was approved within the hour. Excellent fast hassle free service. Reviewed on: 30th June 2017

No issues

4
No issues using this company easy to use and highly recommended Reviewed on: 30th June 2017

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