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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Great service

So easy to understand and deal with. Easy monthly payments. Reviewed on: 30th June 2017

Good company

Quick answer with no complications Reviewed on: 30th June 2017

Brilliant

Had an excellent experience with zopa, can't recommend them highly enough. Reviewed on: 30th June 2017

Small loan

Excellent service, quick turnaround, reasonable rates, all terms easily explained. Would recommend or use again. Reviewed on: 30th June 2017

just excellent

I have had 2 loans and always had excellent customer service. I would always use Zopa and highly recommend them to anyone. Reviewed on: 30th June 2017

Zopa - just effortless

Zopa have given me the best rates, the best service and are happy to tailor everything to just what I need. Reviewed on: 30th June 2017

Great rates

Best lian company I have approached with competitive rates and easy to use website Reviewed on: 30th June 2017

Easy and hassle free

Been excellent from the very start. Very transparent. Reviewed on: 30th June 2017

Quick, easy and efficient

From the initial phone call I found all the staff at zopa professional and friendly. Money was in my account in a few day, would definitely use again. Reviewed on: 30th June 2017

Easy easy easy!

I was abroad on the other side of the world and quickly needed to set up a loan. Not only did Zopa come up top on a comparison website, it was set up in less than 24hours, along with an immediate and personal response to an email I had sent with some Qs. Zopa's customer service and efficiency just can't be beaten. Reviewed on: 30th June 2017

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