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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
45% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65247)

Easy to set up, good communication

5
Easy to set up, good communication Reviewed on: 5th February 2024

Quick and easy to arrange.

5
Quick and easy to arrange. Easy to make extra repayments and quick customer service Reviewed on: 2nd February 2024

Perfect experience start to finish

5
Perfect experience start to finish Reviewed on: 2nd February 2024

Great value loan. Quick and easy to apply

5
Great value loan, with a good interest rate. It was quick and easy to apply for and the money was in my bank and available to use within a couple of hours of applying. I also find the app extremely easy to use and it is great for keeping on top of what I still have outstanding. Would highly recommend. Reviewed on: 1st February 2024

Very quick application process and instant decision!

5
Very quick application process and instant decision! Reviewed on: 1st February 2024

I was in a pinch last year, but Zopa saved me

5
I was in a pinch last year due to having an unexpected vet bill. The process of signing up for a Zopa loan couldn't of been easier and it helped us pay for the vet bill and in doing so, saved my pet parrot. I am so thankful for the amazing team at Zopa! Reviewed on: 1st February 2024

Positive experience

4
Applying for the loan was pretty straightforward and any interaction so far with the team has been positive. Reviewed on: 1st February 2024

Very helpful and friendly and not pushy at all give...

5
Very helpful and friendly and not pushy at all give me a few different options and plenty time to decide which option was best for me Reviewed on: 31st January 2024

This is my 3rd loan from zopa.

5
This is my 3rd loan from zopa. It has always been easy so easy to find the right amount snd the repayment term to suit my needs. Money was in my bank within an hour so being able to expect a quick decision and transfer was a real bonus. Reviewed on: 24th January 2024

A fintech standard to aim for.

5
A fintech standard to aim for. Speedy and great app. Reviewed on: 23rd January 2024

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