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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

46% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65247)

Zopa concluded the loan and credit card was irrespon...

Zopa concluded the loan and credit card was irresponsible lending. I have had to contact the financial ombudsman to make Zopa correct the adverse credit information. Reviewed on: 23rd January 2024

The application was quick and easy!

The application was quick and easy! I’ve never applied for a loan which did such a quick review and gave me my offer in less than an hour! Everything was so easy to set up and the app makes everything easier to track! Reviewed on: 22nd January 2024

Loan without a moan.

Quick and straight forward. Always felt part of the process. Reviewed on: 22nd January 2024

Easy to use

Easy to use friendly service good value Reviewed on: 22nd January 2024

Great loan company

The loan was very easy to apply for and very quick to receive into my bank account. It’s very straightforward to see my payments made, how much I owe and information is always sent promptly. Reviewed on: 20th January 2024

Was very quick decision for my personal loan and als...

Was very quick decision for my personal loan and also the money get to my account straight away Reviewed on: 20th January 2024

Excellent service, let you know very quickly, if you...

Excellent service, let you know very quickly, if you have the loan .hassle free. Definitely use again. Reviewed on: 20th January 2024

Truly delivers and quick easy to apply

I have had loans previously and I think the majority of people applying all think the same omg will I be accepted and all the information they require takes ages., however I came upon Zopa and what a refreshing change no long winded details just the relevant information they needed. The whole process was quick and easy with an immediate decision and how quick they paid the funds into my bank was amazing. I love the App it simple and easy to navigate and to make any changes such as payment date changing or checking your loan balance. People don’t want to make things more complicated in terms of apps and Zopa have got it just right in terms of the product they are offering and the customer service throughout. Absolutely Reviewed on: 20th January 2024

Staff are so professional and knowledgeable and cust...

Staff are so professional and knowledgeable and customer friendly and focused Reviewed on: 19th January 2024

Always excelent service , easy application process a...

Always excelent service , easy application process and results in minutes. Excellent and efficient application very easy to use . Provides clear explanation and breakdown for the instalments you pay and schedule of payment. Reviewed on: 19th January 2024

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